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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flowroute

    Score6.2 out of 10
    N/AFlowroute, acquired by Intrado in 2019 and then by BCM One in 2022 is a SIP Trunking solution designed to make it easy to connect an existing PBX system or an analog/digital telephone adapter in a few simple steps. Customers can scale up or down with unlimited call capacity, while only paying for the minutes that are used. E911 is available as an add-on.

    $0.01

    Per Minute

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    FlowroutePhone.com
    Editions & Modules
    Domestic Inbound
    $0.005
    Per Minute
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    FlowroutePhone.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    FlowroutePhone.com
    Cloud PBX
    Comparison of Cloud PBX features of Flowroute and Phone.com
    Feature
    Flowroute
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    23% above category average
    Hosted PBX00 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.02 Ratings
    User templates00 Ratings10.02 Ratings
    Call reports00 Ratings10.02 Ratings
    Directory of employee names00 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of Flowroute and Phone.com
    Feature
    Flowroute
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    20% above category average
    Answering rules00 Ratings10.02 Ratings
    Call recording00 Ratings10.02 Ratings
    Call park00 Ratings10.01 Ratings
    Call screening00 Ratings10.02 Ratings
    Message alerts00 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Flowroute and Phone.com
    Feature
    Flowroute
    -
    Ratings
    Phone.com
    10.0
    1 Ratings
    23% above category average
    Audio conferencing00 Ratings10.01 Ratings
    Instant messaging00 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Flowroute and Phone.com
    Feature
    Flowroute
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    24% above category average
    Mobile app for iOS00 Ratings10.01 Ratings
    Mobile app for Android00 Ratings10.01 Ratings
    Best Alternatives
    FlowroutePhone.com
    Small Businesses
    No answers on this topic
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Fuze
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlowroutePhone.com
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    FlowroutePhone.com
    Likelihood to Recommend
    BCM One
    Works perfectly if you're using a DIY SIP VoIP system. Our phones were powered by Asterisk with Flowroute handling all of the actual SIP traffic. No issues whatsoever.
    Incentivized
    Read full review
    Phone.com
    Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
    Incentivized
    Read full review
    Pros
    BCM One
    No answers on this topic
    Phone.com
    • Customer service and live chat are amazing
    • Simple, straight forward
    • Easy to setup
    • Affordable
    Incentivized
    Read full review
    Cons
    BCM One
    No answers on this topic
    Phone.com
    • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
    • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
    Incentivized
    Read full review
    Return on Investment
    BCM One
    No answers on this topic
    Phone.com
    • Reduced cost and improved our efficiency - all reps love it.
    Incentivized
    Read full review
    ScreenShots

    Phone.com Screenshots

    Screenshot of Phone.com Dashboard