TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FlowUp

    Score6.1 out of 10
    N/AFlowUp is a Follow-up Automation software that gives users automated follow-ups to design a workflow to reach leads at their most preferred communication channel. FlowUp aims to strengthen follow-up with multiple channel outreach with Calls, SMS, MMS, Ringless Voicemails, Surveys, Press 1 campaigns. It gives campaigns an edge with its Inbound strategy to stay connected with leads even while offline. It also helps keep all the needed platforms around with a Zero-coding CRM…N/A

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    FlowUpPhone.com
    Editions & Modules
    No answers on this topic
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    FlowUpPhone.com
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$300 Per useNo setup fee
    Additional DetailsThere will be Extra charges for Buy numbers. Numbers charges will be $5/per month for local Number and $10/per month for Toll-Free Number20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    FlowUpPhone.com
    Cloud PBX
    Comparison of Cloud PBX features of FlowUp and Phone.com
    Feature
    FlowUp
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    23% above category average
    Hosted PBX00 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.02 Ratings
    User templates00 Ratings10.02 Ratings
    Call reports00 Ratings10.02 Ratings
    Directory of employee names00 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of FlowUp and Phone.com
    Feature
    FlowUp
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    20% above category average
    Answering rules00 Ratings10.02 Ratings
    Call recording00 Ratings10.02 Ratings
    Call park00 Ratings10.01 Ratings
    Call screening00 Ratings10.02 Ratings
    Message alerts00 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FlowUp and Phone.com
    Feature
    FlowUp
    -
    Ratings
    Phone.com
    10.0
    1 Ratings
    23% above category average
    Audio conferencing00 Ratings10.01 Ratings
    Instant messaging00 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of FlowUp and Phone.com
    Feature
    FlowUp
    -
    Ratings
    Phone.com
    10.0
    2 Ratings
    24% above category average
    Mobile app for iOS00 Ratings10.01 Ratings
    Mobile app for Android00 Ratings10.01 Ratings
    Best Alternatives
    FlowUpPhone.com
    Small Businesses
    Simplify360
    Score7.8 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlowUpPhone.com
    Likelihood to Recommend
    10.0
    (3 ratings)
    10.0
    (2 ratings)
    User Testimonials
    FlowUpPhone.com
    Likelihood to Recommend
    Flowup
    FlowUp is a well-suited tool for follow-up and marketing automation and it's worth giving a trial. This tool facilitates ease to engage with leads and customers more effectively and efficiently.
    Read full review
    Phone.com
    Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
    Incentivized
    Read full review
    Pros
    Flowup
    • FlowUp presents planning schemes to make sales and communications during jobs such as software development or to create contract plans after completion much easier than they would be without it, by offering direct communication methods for sending announcements, proposals, or simply interacting privately.
    Incentivized
    Read full review
    Phone.com
    • Customer service and live chat are amazing
    • Simple, straight forward
    • Easy to setup
    • Affordable
    Incentivized
    Read full review
    Cons
    Flowup
    • I haven't encountered any stumbling block while using FlowUp as it does what it's designed to achieve.
    Read full review
    Phone.com
    • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
    • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
    Incentivized
    Read full review
    Alternatives Considered
    Flowup
    It's very outstanding for real-time sales reporting. Excellent with lead management. Efficient with email management. Customization of the dashboard.
    Incentivized
    Read full review
    Phone.com
    No answers on this topic
    Return on Investment
    Flowup
    • There has been a big increase in the company's profit rate in the last quarter, and all thanks to the fact that we have started implementing Flowup for our commercial strategies, the reason for this being to be able to further expand our possibilities to reach potential clientele and other managers in the team.
    Incentivized
    Read full review
    Phone.com
    • Reduced cost and improved our efficiency - all reps love it.
    Incentivized
    Read full review
    ScreenShots

    FlowUp Screenshots

    Screenshot of Followup Automation

    Phone.com Screenshots

    Screenshot of Phone.com Dashboard