Follett Destiny Library Manager vs. Polaris ILS

I like that it's everything you need in one place! It catalogs our collection for easy searching, I can make lists within it that are private to me or I can share, I can also run any report I can think of and even program and schedule reports to be run and even emailed to teacher or students. I like customer support, they provide correct information and are very helpful in showing us how to find what we need.

Incentivized

Appropriate for public libraries but I don’t think a small school library would need it

• Ability for patrons to create their own holds.
• Automatically send out electronic overdue notices.
• Check across the district for books and patrons.

Incentivized

• Integrates with other platforms
• User friendly
• Used by other libraries

• Destiny Library Manager's interface is a little dated. After years and years of use, it just looks old. Functionality is not lost, nor is anything else.
• Attempts at automating the process to update our students from our SIS has not gone well. It's easier to enter new students manually.

Incentivized

• In my opinion, poor customer service

It is user friendly to a degree but, in my experience, a lot you have to use online resources to figure out

Super nice and helpful every time I’ve called for help.

Incentivized

We have not used any other products. There was a time we were going to look at other options, but then Follett updated their products to the point where there was no longer a need to look elsewhere. We are very happy and love the cost.

Incentivized

I think Polaris ILS is more suited for larger libraries; in my opinion, Destiny is simple enough for a small school library.

• Positive impact on overall business.

Incentivized

• Helps us catalog quickly
• Helps us monitor patrons fines