Follett Destiny Resource Manager vs. Greenbyte

The self-service nature and the ability for faculty to recommend and search for texts and resources but the adoption process is not well integrated. The user-friendliness of the process forces the students to then go to a third party instead of staying within the ecosystem.

Incentivized

• Allows for searching or Follett resources.
• Ability to integrate into the LMS.
• Allows for self-directed help.

Incentivized

• Integration into Brightspace is plagued with issues.
• Search and selection doesn't integrate into the ordering process very well.
• Not a very smooth user experience with student and faculty selection.

Incentivized

• Searching and identifying resources save time and improve accuracy.
• Integration has caused more user tickets due to errors.

Incentivized