Good in theory but lacks in execution.
January 24, 2022

Good in theory but lacks in execution.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Follett Destiny Resource Manager

Billed as a great resource to help facilitate faculty and students in finding and recommending resources. This is integrated into our LMS as we have outsourced our text adoption services to Follett.

Pros

  • Allows for searching or Follett resources.
  • Ability to integrate into the LMS.
  • Allows for self-directed help.

Cons

  • Integration into Brightspace is plagued with issues.
  • Search and selection doesn't integrate into the ordering process very well.
  • Not a very smooth user experience with student and faculty selection.
  • LMS Integration.
  • Self-service.
  • Full catalog.
  • Searching and identifying resources save time and improve accuracy.
  • Integration has caused more user tickets due to errors.

Do you think Follett Destiny Resource Manager delivers good value for the price?

No

Are you happy with Follett Destiny Resource Manager's feature set?

No

Did Follett Destiny Resource Manager live up to sales and marketing promises?

No

Did implementation of Follett Destiny Resource Manager go as expected?

No

Would you buy Follett Destiny Resource Manager again?

No

The self-service nature and the ability for faculty to recommend and search for texts and resources but the adoption process is not well integrated. The user-friendliness of the process forces the students to then go to a third party instead of staying within the ecosystem.

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