Followup CRM vs. Picsello

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FollowUp CRM
Score 10.0 out of 10
N/A
FollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
Picsello
Score 10.0 out of 10
N/A
Photography business management software is for photographers, and helps them manage, market, and manage their business at every stage. It includes a client booking system, where the user can create and view sessions and events right from a calendar, as well as promote upcoming events right from a public profile. Integrated email supports communicating with clients, and its streamlined process guides clients through the entire booking process so they can view availability and proposals, sign…N/A
Pricing
Followup CRMPicsello
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FollowUp CRMPicsello
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Followup CRMPicsello
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Followup CRMPicsello
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Followup CRM
9.1
12 Ratings
17% above category average
Picsello
9.3
1 Ratings
19% above category average
Customer data management / contact management10.012 Ratings8.01 Ratings
Workflow management10.010 Ratings10.01 Ratings
Territory management6.18 Ratings00 Ratings
Opportunity management10.010 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.08 Ratings00 Ratings
Contract management10.010 Ratings00 Ratings
Quote & order management8.96 Ratings10.01 Ratings
Interaction tracking10.09 Ratings00 Ratings
Channel / partner relationship management7.27 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Followup CRM
10.0
8 Ratings
29% above category average
Picsello
10.0
1 Ratings
29% above category average
Case management10.08 Ratings00 Ratings
Call center management10.05 Ratings00 Ratings
Help desk management10.06 Ratings10.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Followup CRM
10.0
8 Ratings
28% above category average
Picsello
10.0
1 Ratings
28% above category average
Lead management10.08 Ratings10.01 Ratings
Email marketing10.05 Ratings10.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Followup CRM
9.5
10 Ratings
22% above category average
Picsello
10.0
1 Ratings
27% above category average
Task management10.010 Ratings00 Ratings
Billing and invoicing management8.43 Ratings10.01 Ratings
Reporting10.09 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Followup CRM
9.7
11 Ratings
24% above category average
Picsello
-
Ratings
Forecasting9.06 Ratings00 Ratings
Pipeline visualization10.09 Ratings00 Ratings
Customizable reports10.09 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Followup CRM
9.8
7 Ratings
26% above category average
Picsello
-
Ratings
Custom fields10.07 Ratings00 Ratings
Custom objects9.04 Ratings00 Ratings
Scripting environment10.05 Ratings00 Ratings
API for custom integration10.04 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Followup CRM
10.0
10 Ratings
18% above category average
Picsello
-
Ratings
Single sign-on capability10.08 Ratings00 Ratings
Role-based user permissions10.07 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Followup CRM
10.0
3 Ratings
32% above category average
Picsello
-
Ratings
Social data10.03 Ratings00 Ratings
Social engagement10.02 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Followup CRM
7.7
3 Ratings
7% above category average
Picsello
10.0
1 Ratings
33% above category average
Marketing automation10.03 Ratings00 Ratings
Compensation management5.52 Ratings10.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Followup CRM
10.0
4 Ratings
28% above category average
Picsello
10.0
1 Ratings
28% above category average
Mobile access10.04 Ratings10.01 Ratings
Best Alternatives
Followup CRMPicsello
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Followup CRMPicsello
Likelihood to Recommend
10.0
(12 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Followup CRMPicsello
Likelihood to Recommend
FollowUp Power
One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
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Picsello
Picsello helps you stay on task. I have struggled with being too nice to clients in regards to when they pay for my services but Picsello fixed that. A payment schedule is included in the proposal process so when you send the email to your client, they'll get their contract, questionnaire, pricing details and a request for payment to secure booking. That's one less item on my to-do list and I can move forward with my workflow.
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Pros
FollowUp Power
  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
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Picsello
  • Smart Profit Calculator helps you make money from your business!
  • Photo Galleries are already linked to a world class printer so your clients can start ordering right away.
  • Control over pricing allows you to set the profit you earn from print and product sales.
  • An embed lead form is available so you can get new clients directly from your website started as a lead in Picsello.
Read full review
Cons
FollowUp Power
  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
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Picsello
  • People like flexibility and being able to work with previously established vendors that are different from the print vendor currently available in Picsello. I know additional partnerships are forthcoming and once they do I think this product will only increase in popularity.
  • One feature that would be helpful is to be able to block off time in the calendar so potential clients can view your availability.
  • I'd like to be able to enter multiple contacts under a single client. If you have a large group and you have their email addresses you could send the gallery to more than one person but from the same job.
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Usability
FollowUp Power
No answers on this topic
Picsello
Picsello is a 10 because it has everything I need to successfully run my photography business. I can communicate with my client, get them booked and paid all in one location. I don't need a separate gallery manager, I don't need to remember gallery passwords, I don't have to worry if I remembered to send a contract to a client, I don't have to worry if I don't hear back from a client about their gallery because Picsello will tell me when they logged in to view it. And best of all, I know what I need to charge in order to earn the goal I set for myself and at the end of the day, it's all about earning money doing something you love!
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Support Rating
FollowUp Power
No answers on this topic
Picsello
The people at Picsello are genuinely interested in seeing you succeed! Are you having trouble deciding what to charge? They have a Mastermind Facebook group, and they have business coaching available. Are you frazzled and just need a little extra help, Customer Success is there to listen and dive into the app with you. Are you new and just need some guidance? Customer Success is there to walk you through the process or send links to demo videos or to sign you up for a one-on-one meeting. These people have been truly nice to me as I've gotten help and learned the product. Customer Service is a big deal to me and this company is going to have my business for a long time.
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Alternatives Considered
FollowUp Power
My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
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Picsello
Against Pixieset: I like Picsello better for a client experience and managing pricing and galleries. Pixieset is too complicated and cumbersome. Setting up the store is required before you can sell products on Pixieset and that's one large step more than Picsello. Against Honeybook: This is a product that's too generic and doesn't have even half the features of Picsello. It might work for freelance type work but a photographer needs way more than what is offered. It's just not made for photographers so it fails to hit the mark. Shootproof is another I tried but it's just not robust enough. There aren't enough features to help you successfully run your business, but if you'd like to add music to a photo montage, they've got you covered. That's fun to have but it's more important to earn a livable income and Picsello has them all beat with the Smart Profit Calculator!
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Return on Investment
FollowUp Power
  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
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Picsello
  • By incorporating everything I need in a single email to my client, it saves me time. The contract, questionnaire, pricing details and payment are all sent over in one email and the automation takes over from there as the client signs everything and returns it with payment. So much time saved!
  • Having all my clients saved in this platform is a space saver for my Contacts app and so easy for me to contact them on the go since Picsello is mobile-ready. I can use it's full features anywhere!
  • The questionnaires are a godsend! I use to have word documents saved all over my laptop from clients but having everything in the Picsello app is way move convenient!
  • The photo galleries are given a password and it's automatically entered into the email you send your clients when you share the gallery. I used to have to come up with a password and keep track of it in case a client lost it. Such a pain! This is so much easier and I literally don't even think about this anymore since Picsello does it for me!
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ScreenShots