Forcepoint Email Security vs. Kiteworks

Forcepoint Email Security is perfect for set and forget. Very little do I need to get in and that's to tailor a policy there are minimal issues I have encountered since using the product.

Incentivized

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

Incentivized

• URL sandbox
• File sandbox
• Spam filter

Incentivized

• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• Speed is not the best but its email not instant chat

Incentivized

• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

Incentivized

The support could be better, but the good thing is rarely having to call them.

Incentivized

Since Forcepoint is used widely in our organization, the integration between DLP web and Mail is amazing, and I didn’t find a good reason to split services between vendors if I have all the package in one place

Incentivized

The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

Incentivized

• Even though Forcepoint solution is targeted high in terms of price, the added value it provides to an organization by securing their system in web and mail is tremendous

Incentivized

• Before then kitework we used 3 different products. It was expensive and difficult manage.