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Formstack Documents vs. eOriginal, with SmartSign, from Wolters Kluwer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Formstack Documents

    Score6.3 out of 10
    N/AFormstack Documents (formerly WebMerge, acquired by Formstack April 2019) is an online service that automates the document creation process. It allows users to create customized PDF and Word documents for contracts, applications, government forms, and more.N/A

    eOriginal, with SmartSign, from Wolters Kluwer

    N/AN/AeOriginal, now from Wolters Kluwer (acquired December 2020) is a suite of tools providing eAsset Management, a purpose-built solution delivering Digital Asset Certainty, the assurance that digital loans are created, stored and assigned in full accordance with all compliance standards for the industry, and maintaining the highest level of legal enforceability throughout a digital loan’s lifecycle. eOriginal also includes SmartSign, an electronic signature software offering that includes features…N/A
    Pricing
    Formstack DocumentseOriginal, with SmartSign, from Wolters Kluwer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Formstack DocumentseOriginal, with SmartSign, from Wolters Kluwer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Formstack DocumentseOriginal, with SmartSign, from Wolters Kluwer
    Considered Both Products
    Formstack
    No answer on this topic
    Wolters Kluwer
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    Formstack DocumentseOriginal, with SmartSign, from Wolters Kluwer
    Small Businesses
    Formstack for Salesforce
    Score7.1 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    Medium-sized Companies
    Formstack for Salesforce
    Score7.1 out of 10
    Formstack for Salesforce
    Score7.1 out of 10
    Enterprises
    Conga Composer
    Score7.9 out of 10
    Conga Composer
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Formstack DocumentseOriginal, with SmartSign, from Wolters Kluwer
    Likelihood to Recommend
    8.5
    (9 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Formstack DocumentseOriginal, with SmartSign, from Wolters Kluwer
    Likelihood to Recommend
    Formstack
    [Formstack Documents (formerly WebMerge) is] well suited for a mid-size organization that has multiple data inputs and needs to provide structure and professional document generation. As helpful as it is, the cost would prevent smaller businesses from realizing the cost savings that a larger one will.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Pros
    Formstack
    • Excellent integration with other popular platforms
    • Clear and usable documentation to walk through setup in a number of scenarios
    • Responsive support that provided appropriate answers when we had questions
    • Flexibility in use cases that support multiple modes of use
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Cons
    Formstack
    • We've had some issues with document formatting when the Formstack document comes through. Nothing outrageous, but it has been very inconvenient and annoying.
    • The Formstack website is not attractive or user friendly.
    • I think it could be clearer to Formstack users that it is a tool that needs another tool, not a tool all its own.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Likelihood to Renew
    Formstack
    Ease of use, nice functionality that saves time
    Read full review
    Wolters Kluwer
    No answers on this topic
    Support Rating
    Formstack
    Support was always readily available and happy to assist whenever I had a question or needed help. Great experience every time.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Alternatives Considered
    Formstack
    Each of the programs above answered a specific call to action. While each addressed a small portion of our need, they never quite fit the bill for what we needed. It was actually a representative from three of the ones above which selected WebMerge. They wanted to sell their product, but knew that we would be unfulfilled if we went with them
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    Return on Investment
    Formstack
    • The return on investment has been very good. It's very cost effective product. Our service team is on the phone and it takes away from the customer service if they are having to input the same information on applications. Web Merge eliminates additional key strokes while giving customers more time to run their business.
    Incentivized
    Read full review
    Wolters Kluwer
    No answers on this topic
    ScreenShots