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FortiMonitor vs. Lakeside Digital Experience Cloud, powered by SysTrack

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FortiMonitor

    Score8 out of 10
    N/AFortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted. It is based on Panopta, which was acquired by Fortinet in late 2020.N/A

    Lakeside Digital Experience Cloud, powered by SysTrack

    Score7 out of 10
    N/ALakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A
    Pricing
    FortiMonitorLakeside Digital Experience Cloud, powered by SysTrack
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FortiMonitorLakeside Digital Experience Cloud, powered by SysTrack
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOur simple, usage-based pricing model is ideal whether you have five servers, or 500 hundred. You’ll be charged monthly per the number of instances monitored, and any additional features you’re using, such as CounterMeasures and synthetic checks. Standard Instances - $6/Instance Network Devices - $9/Device Containers - $2/Container—
    More Pricing Information
    Best Alternatives
    FortiMonitorLakeside Digital Experience Cloud, powered by SysTrack
    Small Businesses
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    No answers on this topic
    Medium-sized Companies
    Catchpoint
    Score8.5 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FortiMonitorLakeside Digital Experience Cloud, powered by SysTrack
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    FortiMonitorLakeside Digital Experience Cloud, powered by SysTrack
    Likelihood to Recommend
    Fortinet
    It is great for monitoring internet connections.
    The agent installed on Windows works efficiently and takes up little resources. The method of settling costs is not very clear.
    There should also be a table with the current list of costs visible.
    Incentivized
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    Lakeside Software
    We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
    Incentivized
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    Pros
    Fortinet
    • Monitoring from several locations
    • Fast notification
    • Push notifications, SMS and calling
    Incentivized
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    Lakeside Software
    • Systrack may also be scaled up thus simply
    • Systrack provides a comprehensive picture of each system
    • Systrack's customer service is second to none
    Incentivized
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    Cons
    Fortinet
    • Simplifying the interface
    • Simplification of the process, e.g. notifications to Slack
    • Dark mode for panel and dashboard
    • Push notification - should contain more detailed information
    • A nicer looking dashboard
    Incentivized
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    Lakeside Software
    • Every new version brings new ideas and capabilities to the table
    • Because of the sheer volume of information available, it can be difficult to know where to begin
    • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
    Incentivized
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    Alternatives Considered
    Fortinet
    Panopta management from the cloud (remote panel).
    Easy work on installation.
    To monitor servers, it is enough for the server to have contact only with the Internet.

    Multiple channels for sending notifications.
    Incentivized
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    Lakeside Software
    Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
    Incentivized
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    Return on Investment
    Fortinet
    • Provides high availability of services
    Incentivized
    Read full review
    Lakeside Software
    • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
    • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
    Incentivized
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    ScreenShots

    FortiMonitor Screenshots

    Screenshot of Customizable dashboards offer a wide variety of widgets so you can easily adjust them to your workflow and track the health and performance of your deployments.Screenshot of Automate diagnostics and remediation. Whether it’s running a complex synthetic test or automatically restarting a system so that it will come back online, leave those tasks to us while your team gets back to what matters.Screenshot of Incidents include metrics and meta-data so engineers can begin working on the incident as soon as they’ve received an alert.

Integrating your alerting and and incident management creates a seamless, easy-to-use experience.  

Engineers can quickly acknowledge alerts, both from Panopta and the mobile app, making it easy for their teammates to see which incidents still need to be addressed. 

With customizable alerting workflows, creating alert policies which suit your team is simple and intuitiveScreenshot of Alert Timelines automatically escalate incidents if they remain open.

Assign leads to incidents, making delegation and keeping team members in the loop easy.

By running diagnostics using CounterMeasures, teams can quickly determine whether an admin is necessary to resolve the issue
Review and approve CounterMeasures to enrich incidents with more context.Screenshot of Know which incidents are being worked on at-a-glance.

Engineers can easily escalate an incident if they need a senior team member to resolve the issue.

Integrates with popular communication and ticketing tools like Slack and JIRA.

Stay connected with your team using the mobile app, or take quick actions like acknowledging, scheduling maintenance, or approve a CounterMeasure so your team knows you’re on it.Screenshot of Incidents are enriched with diagnostics and metrics, and include streamlined views of all related events that make it easier to diagnose and resolve incidents.

Engineers are able to see the full context of an incident before logging into any systems.

CounterMeasures provide an automated way to diagnose and resolve incidents, allowing engineers to focus on more valuable activities.

Metrics and data from incidents can be elevated to the incident summary, providing an easy way for teams to reference what they’d done to fix similar problems in the past.

    Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

    Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.