Likelihood to Recommend Most organization with medium & maturity SOC struggle with alert fatigue & false positives with addressing alert volume is result in increasing risk of critical alerts being masked by trivial one , in this situation FortiSOAR help in case management : rapidly response in case of crises also. FortiSOAR is designed very well where Fortinet have other stack of security component also like Fortinet NGFW & Forti SIEM etc.. Fortinet NGFW can and generate the FortiSOAR instance through FortiCloud for Customer . However In absence of FortiFabric it require lot of connectors to work well the solution.
Read full review In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
Read full review Pros User-friendly interface and easy to read data on the panels. Perfect for vulnerability management. Great integration with different security operations center platforms. Customized panels. Setting User Permissions. Scheduled asset scans with reports. Read full review Integration with smart logger and ESM to create rules and easy management of the same. Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives. Read full review Cons Training Services- Fortinet offers courses geared towards administration and designed and development of FortiSOAR , Which required multiples access , we need all training services with self pace basis , I think here Fortinet need to improve. Licensing Model- Being as a new technology Licensing model should be crystal & Clear, be it Concurrent Users or The number of FortiSOAR nodes there should be no ambiguity . Read full review Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively. UI can be improved. Read full review Usability Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
Read full review Support Rating I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
Read full review Alternatives Considered Done prove of concept (POC) thoroughly , where we judged the solution on every aspect & We came to know FortiSOAR will work well in our environment as it is blended with features like Case managements , Product Flexibility * Scalable Architecture . These features were much required to optimum use of our SOC solution. Since we have all the Fortinet security stack in our environment it helped us a lot in selection (POC) and also commercially.
Read full review ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
Read full review Return on Investment Improved compliance control and risk management. Improved the business process. Improved incident visibility. Read full review It's a good SIEM solution. Doesn't have much negative impact. Customization is the best part. Good reporting features. Does require good hardware configuration. Read full review ScreenShots