FortiSOAR vs. Arcsight by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FortiSOAR
Score 8.0 out of 10
N/A
CyberSponse was a security orchestration, automation and response (SOAR) solution, now known as FortiSOAR. Fortinet acquired and now supports the solution (December 2019).N/A
Arcsight by OpenText
Score 6.6 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
Pricing
FortiSOARArcsight by OpenText
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FortiSOARArcsight by OpenText
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FortiSOARArcsight by OpenText
Features
FortiSOARArcsight by OpenText
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
FortiSOAR
-
Ratings
Arcsight by OpenText
5.5
4 Ratings
36% below category average
Centralized event and log data collection00 Ratings8.04 Ratings
Correlation00 Ratings9.04 Ratings
Event and log normalization/management00 Ratings8.04 Ratings
Deployment flexibility00 Ratings6.04 Ratings
Integration with Identity and Access Management Tools00 Ratings6.03 Ratings
Custom dashboards and workspaces00 Ratings5.04 Ratings
Host and network-based intrusion detection00 Ratings8.02 Ratings
Data integration/API management00 Ratings5.01 Ratings
Behavioral analytics and baselining00 Ratings2.01 Ratings
Rules-based and algorithmic detection thresholds00 Ratings8.01 Ratings
Response orchestration and automation00 Ratings2.01 Ratings
Reporting and compliance management00 Ratings4.01 Ratings
Incident indexing/searching00 Ratings1.01 Ratings
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User Ratings
FortiSOARArcsight by OpenText
Likelihood to Recommend
9.0
(3 ratings)
9.0
(6 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(4 ratings)
User Testimonials
FortiSOARArcsight by OpenText
Likelihood to Recommend
Fortinet
Most organization with medium & maturity SOC struggle with alert fatigue & false positives with addressing alert volume is result in increasing risk of critical alerts being masked by trivial one , in this situation FortiSOAR help in case management : rapidly response in case of crises also. FortiSOAR is designed very well where Fortinet have other stack of security component also like Fortinet NGFW & Forti SIEM etc.. Fortinet NGFW can and generate the FortiSOAR instance through FortiCloud for Customer . However In absence of FortiFabric it require lot of connectors to work well the solution.
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OpenText
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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Pros
Fortinet
  • User-friendly interface and easy to read data on the panels.
  • Perfect for vulnerability management.
  • Great integration with different security operations center platforms.
  • Customized panels.
  • Setting User Permissions.
  • Scheduled asset scans with reports.
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OpenText
  • Integration with smart logger and ESM to create rules and easy management of the same.
  • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
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Cons
Fortinet
  • Training Services- Fortinet offers courses geared towards administration and designed and development of FortiSOAR , Which required multiples access , we need all training services with self pace basis , I think here Fortinet need to improve.
  • Licensing Model- Being as a new technology Licensing model should be crystal & Clear, be it Concurrent Users or The number of FortiSOAR nodes there should be no ambiguity .
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OpenText
  • It is slow comparing to any other SIEM Tool.
  • We have to create filter for each alerts need some custom filter .
  • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
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Usability
Fortinet
No answers on this topic
OpenText
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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Support Rating
Fortinet
No answers on this topic
OpenText
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
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Alternatives Considered
Fortinet
Done prove of concept (POC) thoroughly , where we judged the solution on every aspect & We came to know FortiSOAR will work well in our environment as it is blended with features like Case managements , Product Flexibility * Scalable Architecture . These features were much required to optimum use of our SOC solution. Since we have all the Fortinet security stack in our environment it helped us a lot in selection (POC) and also commercially.
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OpenText
Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
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Return on Investment
Fortinet
  • Improved compliance control and risk management.
  • Improved the business process.
  • Improved incident visibility.
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OpenText
  • Logger helps us to decrease incident response times.
  • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
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