FortiSOAR vs. ServiceNow Security Operations

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FortiSOAR
Score 8.8 out of 10
N/A
CyberSponse was a security orchestration, automation and response (SOAR) solution, now known as FortiSOAR. Fortinet acquired and now supports the solution (December 2019).N/A
ServiceNow Security Operations
Score 9.7 out of 10
N/A
Built on the Now Platform, the ServiceNow Security Operations application bundle, available in the Standard, Professional, and Enterprise bundles, supports SecOps with security orchestration, automation and response (SOAR) platform. Higher tier plans integrating ServiceNow's own proactive vulnerability management capabilities, and threat intelligence services, and boasts security workflows through integrations with other security services.N/A
Pricing
FortiSOARServiceNow Security Operations
Editions & Modules
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Offerings
Pricing Offerings
FortiSOARServiceNow Security Operations
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
FortiSOARServiceNow Security Operations
Small Businesses

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Medium-sized Companies
Splunk SOAR
Splunk SOAR
Score 8.3 out of 10
Splunk SOAR
Splunk SOAR
Score 8.3 out of 10
Enterprises
Palo Alto Networks Cortex XSOAR
Palo Alto Networks Cortex XSOAR
Score 8.5 out of 10
Palo Alto Networks Cortex XSOAR
Palo Alto Networks Cortex XSOAR
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FortiSOARServiceNow Security Operations
Likelihood to Recommend
9.0
(3 ratings)
10.0
(1 ratings)
User Testimonials
FortiSOARServiceNow Security Operations
Likelihood to Recommend
Fortinet
Most organization with medium & maturity SOC struggle with alert fatigue & false positives with addressing alert volume is result in increasing risk of critical alerts being masked by trivial one , in this situation FortiSOAR help in case management : rapidly response in case of crises also. FortiSOAR is designed very well where Fortinet have other stack of security component also like Fortinet NGFW & Forti SIEM etc.. Fortinet NGFW can and generate the FortiSOAR instance through FortiCloud for Customer . However In absence of FortiFabric it require lot of connectors to work well the solution.
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ServiceNow
Well suited to monitor all the network resources and create incidents automatically. We can check a complete root cause analysis to see if the problem is with the network or just the software performance.
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Pros
Fortinet
  • User-friendly interface and easy to read data on the panels.
  • Perfect for vulnerability management.
  • Great integration with different security operations center platforms.
  • Customized panels.
  • Setting User Permissions.
  • Scheduled asset scans with reports.
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ServiceNow
  • Automatically creates a ticket for security incidents.
  • Complete root cause Analysis of the problem.
  • Ability to provide more knowledge because of threat intelligence.
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Cons
Fortinet
  • Training Services- Fortinet offers courses geared towards administration and designed and development of FortiSOAR , Which required multiples access , we need all training services with self pace basis , I think here Fortinet need to improve.
  • Licensing Model- Being as a new technology Licensing model should be crystal & Clear, be it Concurrent Users or The number of FortiSOAR nodes there should be no ambiguity .
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ServiceNow
  • Integration with other third party applications.
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Alternatives Considered
Fortinet
Done prove of concept (POC) thoroughly , where we judged the solution on every aspect & We came to know FortiSOAR will work well in our environment as it is blended with features like Case managements , Product Flexibility * Scalable Architecture . These features were much required to optimum use of our SOC solution. Since we have all the Fortinet security stack in our environment it helped us a lot in selection (POC) and also commercially.
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ServiceNow
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Return on Investment
Fortinet
  • Improved compliance control and risk management.
  • Improved the business process.
  • Improved incident visibility.
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ServiceNow
  • Positive ROI since most of the security incidents can be closed via a security centre.
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ScreenShots