Service now Security center operations review.
April 19, 2022

Service now Security center operations review.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ServiceNow Security Operations

We are using a service now security operations center to monitor our network resources, since my team works in the cloud it can detect any performance or abuse of our network resources. An incident is automatically logged on to service now from which we can check and resolve the incident. We have the option to perform a complete root cause analysis of the problem and also threat intelligence provides us a scope to gain more knowledge about the security incidents.
  • Automatically creates a ticket for security incidents.
  • Complete root cause Analysis of the problem.
  • Ability to provide more knowledge because of threat intelligence.
  • Integration with other third party applications.
  • Threat analysis.
  • Ability to create automatic incidents.
  • Positive ROI since most of the security incidents can be closed via a security centre.

Do you think ServiceNow Security Operations delivers good value for the price?

Yes

Are you happy with ServiceNow Security Operations's feature set?

Yes

Did ServiceNow Security Operations live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ServiceNow Security Operations go as expected?

I wasn't involved with the implementation phase

Would you buy ServiceNow Security Operations again?

Yes

Well suited to monitor all the network resources and create incidents automatically. We can check a complete root cause analysis to see if the problem is with the network or just the software performance.