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Fortra’s Automate vs. OpenText SendSecure

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fortra’s Automate

    Score8 out of 10
    N/AFortra's Automate (formerly HelpSystems Automate) is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT and business users alike can understand the drag-and-drop interface.N/A

    OpenText SendSecure

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A
    Pricing
    Fortra’s AutomateOpenText SendSecure
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fortra’s AutomateOpenText SendSecure
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Fortra’s AutomateOpenText SendSecure
    Small Businesses
    No answers on this topic
    FileZilla
    Score9.2 out of 10
    Medium-sized Companies
    IBM Robotic Process Automation
    Score8.4 out of 10
    FileZilla
    Score9.2 out of 10
    Enterprises
    UiPath Automation Platform
    Score8.5 out of 10
    Fortra's GoAnywhere MFT
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fortra’s AutomateOpenText SendSecure
    Likelihood to Recommend
    10.0
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Fortra’s AutomateOpenText SendSecure
    Likelihood to Recommend
    Fortra
    It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
    Incentivized
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    OpenText
    It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
    Incentivized
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    Pros
    Fortra
    • Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge.
    • Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed.
    • Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items.
    Incentivized
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    OpenText
    • It is very user-friendly even for users that are not particularly tech-savvy.
    • The integration into Outlook makes it so convenient to use.
    • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
    Incentivized
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    Cons
    Fortra
    • A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none.
    • An "OR" in their conditional statements - currently there is only "AND".
    • Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well).
    Incentivized
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    OpenText
    • Only compatible with Outlook 2010 or newer.
    • Only compatible with Windows OS.
    • No other complaints so far.
    Incentivized
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    Usability
    Fortra
    It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    Fortra
    Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Fortra
    Incentivized
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    OpenText
    None. We were not able to email securely.
    Incentivized
    Read full review
    Return on Investment
    Fortra
    • It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis.
    • Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted.
    Incentivized
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    OpenText
    • It allowed us to become HIPAA compliant with email.
    • It integrates seamlessly into our current email interface.
    • Support we have received has been excellent. Always timely.
    Incentivized
    Read full review
    ScreenShots

    Fortra’s Automate Screenshots

    Product screenshotProduct screenshot

    OpenText SendSecure Screenshots

    Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)