FrameworkLTC vs. GoodRx for Healthcare Professionals

FrameworkLTC is currently the most flexible and robust dispensing software platform for use by long-term care pharmacies. Overall, product flexibility allows users to service the very distinct and unique needs of client facilities. Workflow management is robust. FrameworkLTC would be well-served to migrate to a web-based platform, thus requiring far less cost in terms of infrastructure and IT support. Financial management tools associated with FrameworkLTC are archaic and exceptionally tedious to use, but still offer the best control over financial data of any software that we evaluated.

Incentivized

GoodRx is a great tool if you don't have insurance or your medications aren't covered. It offers deals on many, many different prescriptions and can help people save a significant amount of money without a lot of labor. Anyone who has computer/printer or phone/app access can utilize its features, so it's very accessible to the majority of people.

Incentivized

• Product flexibility
• Tailored business rules for each client facility
• Integration with most modern EHR platforms.

Incentivized

• Convenient. Very easy to access and use.
• Efficient. The interface is very user-friendly and easy to understand.
• Saves money. It definitely does what it sets out to do - save people money!

Incentivized

• Code quality
• Understanding how LTC pharmacies operate and do business in reality.
• Requires "fat client" installation and maintenance.
• Customer support often learns more about errors and resolutions from our team than we learn from customer support.

Incentivized

• Knowing that many people, on some of these medicines, are elderly and would appreciate saving a couple of dollars, it would be nice to have a way to use GoodRX without a computer or phone.
• Submit/request button. If someone's medicine isn't included in the program, it may be helpful to have a way to monitor demand.
• A tool to help you measure how much you save each year would be neat to see.

Incentivized

Core functionality works quite well. Data integrity and quality is excellent. There is no question that our clinical data is accurate, reliable, and well-protected. The daily user interface—after undergoing training—is logical in most cases and consistent across individual service lines. Users are able to come in and do their job.

Incentivized

New releases tend to introduce as many bugs as they fix. The support staff is often unable to assist with issues that are more complex than basic "reading the manual" issues. In many cases, even after escalation, we have received feedback that certain functionality is intended and not considered a bug, even though the way the application behaves is in no possible way the desired behavior for use within a real-world pharmacy.

Incentivized

FrameworkLTC is the most flexible platform with the best user experience. Competitors are even farther behind than FrameworkLTC on innovation and modernizing the software offering as a SaaS instead of an on-premise client-server model. FrameworkLTC has clinical and financial reporting capabilities that are superior to its competitors.

Incentivized

I haven't ever heard of competitors of GoodRx, and I've never had a reason to look anywhere else. I've always had a good experience with GoodRx, no issues or questions from the pharmacies at all! Very convenient and it's nice to have a quick way to save a bit of money.

Incentivized

• Allowed for expansion to multiple lines of business.
• Better control over inventory and pricing.
• A data structure that allows sophisticated analysis using third-party data visualization tools.

Incentivized

• Saves our employees money.
• Boosts morale - it's nice that employees can talk about saving money together.

Incentivized