TrustRadius

FreePBX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreePBX
Score 9.5 out of 10
N/A
The FreePBX EcoSystem has developed over the past decade to become a widely deployed Open Source PBX platform in use across the world today. Sangoma now offers and supports the FreePBX appliance, a purpose-built, performant PBX solution designed and tested for optimal performance, and the only officially supported hardware solution for FreePBX. The appliance comes preloaded with the FreePBX Distro and includes a one-year warranty.N/A
Pricing
FreePBX
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
FreePBX
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
FreePBX
Considered Both Products
FreePBX
Verified User
Employee
Chose FreePBX
3CX may be slightly easier for a novice to use, but FreePBX completely beats it when you remove that factor. You can do anything you want, and debug and see everything. Now with AI its even easier to debug and learn how the PBX works if you hit an issue.
Verified User
Director
Chose FreePBX
FreePBX is as functional and easier to set up and manage, at least compared to the version of UCM we were on. The menus are more intuitive and you do not need to have Cisco command-line memorized to make things work. Plus, there is no cost overhead with an open-source software.
Best Alternatives
FreePBX
Small Businesses
Sangoma Asterisk
Sangoma Asterisk
Score 8.7 out of 10
Medium-sized Companies
Sangoma Asterisk
Sangoma Asterisk
Score 8.7 out of 10
Enterprises
Sangoma Asterisk
Sangoma Asterisk
Score 8.7 out of 10
All AlternativesView all alternatives
User Ratings
FreePBX
Likelihood to Recommend
10.0
(2 ratings)
Usability
10.0
(1 ratings)
User Testimonials
FreePBX
Likelihood to Recommend
Sangoma
FreepBX is a great product if you are able and willing to manage your own PBX system. It requires some know-how to set up but once running, it works very well. There is a large community that helps answer questions, but it isn't "plug and play" so you will need to be able to research and troubleshoot your own issues (or pay for support).
Verified User
Anonymous
Read full review
Pros
Sangoma
  • Standard telephony.
  • VM to email.
  • Firewall
  • Expandable extensions.
Verified User
Anonymous
Read full review
Cons
Sangoma
  • Phone integration/firmware can be clunky and has a learning curve.
  • Relies on crowd sourcing information as expected for open-source.
  • Requires some moderate expertise for setup.
Verified User
Anonymous
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Usability
Sangoma
It works well, there isn't much more to say. You can get a free ($0) phone system packed with features, then if you need even more features then the cost is extremely cheap, and it works well. On top of this, you have complete freedom in the PBX to do as you wish, and debug and see everything
Verified User
Anonymous
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Alternatives Considered
Sangoma
3CX may be slightly easier for a novice to use, but FreePBX completely beats it when you remove that factor. You can do anything you want, and debug and see everything. Now with AI its even easier to debug and learn how the PBX works if you hit an issue
Verified User
Anonymous
Read full review
Return on Investment
Sangoma
  • Drastically reduced our direct telephony cost as we don't need to have the hardware and support.
  • Very functional and added new functionality that we did not have previously.
Verified User
Anonymous
Read full review
ScreenShots