FreezerPro vs. LabVantage

Probably better suited for true lab users. It is less suited for managing data requests. Most departments in our organization have abandoned allowing customers to enter their own requests because it is too complex and cumbersome.

Incentivized

• Worked very closely with us on developing the Statement of Work and provided us with a very good roadmap
• Programmers completed the changes and improvements on time.
• The contact for issues that arise on a daily bases is able to work with our people in a very professional basis.

Incentivized

• The currently LIMS system is web based. Unless you have java programmers on staff that can create new 'workflows', you will pay for the enhanced functionality

Incentivized

We didn’t really have choice to use any other system. We probably would be able to better serve our customers with an issue tracking or help desk system.

Incentivized

• The system has freed up chemists' time and effectively helped us to grow 12% per year over the past 3 years without adding a chemist FTE

Incentivized