LabVantage Review
May 03, 2018

LabVantage Review

Sharon Martinko | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with LabVantage

The LabVantage product is a specialized ERP system that is used primarily in testing laboratories. This product is used across the entire organization. It manages our laboratory.

Pros

  • Their project management staff and developers work well with the organization to fully understand the process that needs to be designed.
  • Their support staff is outstanding. They are responsive and work to rectify the situations that are presented to them.
  • It sometimes takes a long time for sales to answer questions on quotes and change orders.

Cons

  • The currently LIMS system is web based. Unless you have java programmers on staff that can create new 'workflows', you will pay for the enhanced functionality
  • This software has allowed us to continue to grow.
  • We can output 20% more samples that we did with our old system
Their software is best suited to organizations that are larger and have a full understanding of their processes. I work for a smaller organization and we had to change some of our processes to fit the software. Also - as a small organization, we do not have the necessary funds to pay for all of the customizations that would allow us to work better within the software itself.

Comments

More Reviews of LabVantage

  1. Home
  2. Laboratory Information Management Systems
  3. LabVantage Reviews
  4. User Review of LabVantage