FreJun vs. U-Analyze

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreJun
Score 9.0 out of 10
N/A
N/AN/A
U-Analyze
Score 0.0 out of 10
N/A
U-Analyze, from Uniphore, is a post-interaction analytics tool. It enables call and contact center agents to analyze large volumes of customer interactions across digital channels. The vendor aims to help automate call quality management, extract actionable insights from customer conversations, help drive agent compliance, and improve overall agent performance and productivity.N/A
Pricing
FreJunU-Analyze
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FreJunU-Analyze
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
FreJunU-Analyze
Likelihood to Recommend
9.0
(6 ratings)
-
(0 ratings)
Usability
8.7
(6 ratings)
-
(0 ratings)
User Testimonials
FreJunU-Analyze
Likelihood to Recommend
FreJun
As an HR professional, I have to handle multiple calls a day. Using a phone continuously was something I was tired of, so with the help of FreJun Browser, calling made my work much easier and more efficient. Due to the browser calling and the click-to-call feature, I would rate it 9 out of 10.
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Uniphore
No answers on this topic
Pros
FreJun
  • Browser calling.
  • Click to call.
  • Dashboard
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Uniphore
No answers on this topic
Cons
FreJun
  • Nothing as such.
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Uniphore
No answers on this topic
Usability
FreJun
It is user friendly application. And also if I miss the call and I was on break so it send the email notification as well so I get to know someone trying to connect with me
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Uniphore
No answers on this topic
Alternatives Considered
FreJun
Click to call feature, bulk dialing, call recording feature.
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Uniphore
No answers on this topic
Return on Investment
FreJun
  • FreJun help in calling
  • tracking call records
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Uniphore
No answers on this topic
ScreenShots