TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fusebill

    Score7 out of 10
    N/AFusebill is designed to simplify subscription and billing management by automating many manual accounting and financial processes and workflows. This cloud-based platform aims to give companies the freedom to grow their businesses, the flexibility to capitalize on new product opportunities, and the agility to maintain a competitive edge.

    $250

    per month

    Invoiced

    Score7.9 out of 10
    N/AInvoiced in Austin offers their invoicing and AR automation platform, providing a platform for collecting online payments or presenting electronic invoices, AR analytics, and support for subscription-based business management on higher service tiers with subscription analytics (e.g. churn, pricing plan management, etc.).N/A
    Pricing
    FusebillInvoiced
    Editions & Modules
    Startup
    $295.00
    per month
    Growth
    $895.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    FusebillInvoiced
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    FusebillInvoiced
    Likelihood to Recommend
    7.0
    (1 ratings)
    6.5
    (3 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FusebillInvoiced
    Likelihood to Recommend
    Fusebill
    Fusebill is great for a simple business that doesn't have a lot of moving pieces to their subscriptions. One of our two companies that uses Fusebill it is perfect for it because it is small and straightforward. The second you get into complicated scenarios for billing, subscriptions or detailed accounting reports, [and] Fusebill no longer serves those needs.
    Incentivized
    Read full review
    Flywire
    A 1-10 employee company with no accounting system integration needs and no customization may be suited for Invoiced. Although I wish I could, I cannot in good faith recommend any other scenario for which Invoiced is the right solution. Perhaps a subscription service that is very streamlined on autopay could work as well, but I cannot speak to that scenario directly. I do not think Invoiced can be trusted to integrate with accounting software, certainly not NetSuite, given the aforementioned reasons. There is a very high risk of system failures, connection breaks, improper code built into the core bundles, and they will blame the company for anything that is not totally standard operations. In summary, if your business does anything unique at all from a transaction lens, I would be very careful as Invoiced may promise to handle it in a Sales pitch, and then 9 months later it could still be unsolved. All the while, they are charging you even if the product is not launched, and they also will not let you terminate, because Invoiced will deny a "breach" even in the face of a directly observable example just to ride out the contract and keep all the money.
    Incentivized
    Read full review
    Pros
    Fusebill
    No answers on this topic
    Flywire
    • Easy to use interface
    • Quickbooks integration
    • Lots of data reporting options
    Incentivized
    Read full review
    Cons
    Fusebill
    No answers on this topic
    Flywire
    • Communication is the #1 failure - the Invoiced contract Term starts PRE-launch on day 1, yet Invoiced had an extremely slow and encumbered way of onboarding and trying to set us up.
    • Core Product: In our testing, their core product broke numerous times, and if this were in a live scenario we would have been devastated. Be very careful as they don't take ownership for maintaining their integrations with all software, and things can break at any moment with updates
    • Systems: Invoiced rolled out updates that contained faulty code and damaged our accounting system. The lack of expertise, at least in NetSuite, is very dangerous and I recommend having in-house develops watch Invoiced's moves very carefully if you do end up trying to use them.
    • Lack of Ownership: We tried to terminate multiple times, only be to requested over and over that they can fix the problems. We gave them more time since we were so heavily invested from a time perspective, but they did not own the failures and we were even lied to directly by senior management in a remarkable failure to adhere to basic deadlines.
    Incentivized
    Read full review
    Usability
    Fusebill
    It works great for the simple scenarios and gives you configurability options to make it fit your business, but doesn't handle the complicated scenarios.
    Incentivized
    Read full review
    Flywire
    No answers on this topic
    Support Rating
    Fusebill
    This is pretty non-existent. After we came on we had a dedicated person for a few months and then never heard from them again. Support requests seem to be forgotten about and we rarely got answers to the questions we were needing.
    Incentivized
    Read full review
    Flywire
    No answers on this topic
    Alternatives Considered
    Fusebill
    No answers on this topic
    Flywire
    We selected Invoiced primarily due to their purported high level of customizations and flexibility to handle differing business needs. That, unfortunately, became the exact reason we terminated the contract though. They have a basic framework for something that could be really great, and the potential is there, but they lack the in-house expertise and the product is far too infantile at present. Major bugs and similar issues need to be stamped out first. I can only hope they take it as a learning experience.
    Incentivized
    Read full review
    Return on Investment
    Fusebill
    No answers on this topic
    Flywire
    • Allows us to easily track our ARs
    • Allows us to keep track of past due ARs
    • Automates our invoicing/matching with Quickbooks
    Incentivized
    Read full review
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