G2 for Buyers vs. Peerspot

As TrustRadius is, G2 does its job: you get real people feedback and reviews from the trenches for the software you want to discover. That's very useful when you have to make software purchase decisions and real-life trial is not possible.

Incentivized

PeerSpot is well suited for organizations looking to get in-depth reviews from their customers/users. The phone interviews are a great way for the interviewer to dig deeper and pull more info than the reviewer may post on their own.

Incentivized

• very easy to use UI
• you can find product related multimedia resources and video reviews
• reviews and product info together in the same page

Incentivized

• Thorough outreach to collect reviews.
• In-depth phone interview which may pull more info that web forms.
• Good customer support.

Incentivized

• review page has got too much information so you can easily get lost
• no dark mode in the site

Incentivized

• Missing an easier-to-collect method, e.g., web forms for those who don't want to speak on the phone.
• Quote finder web browser extension.

Incentivized

I think TrustRadius does the job better than G2. I use G2 as a complement to TrustRadius. TR covers a wider range of software, with a more user-friendly interface. both sites have trustworthy reviews written by real people, and not by vendors

Incentivized

Gartner Peer Insights is extremely complicated and frustrating to set up and maintain a product page. Requiring every change to be validated is time-consuming and often feels like a black box where requests gets denied, even when backed up with evidence.

Incentivized

• it helped us to get a more precise idea about the issues we could encounter while using the softwares we need
• it helped us to compare vendor's speech with real life usage

Incentivized

• Increased awareness of our company through SEO.
• Added content to our sales enablement content library.

Incentivized