Impactful assets from an easy and thorough process.
August 29, 2022
Impactful assets from an easy and thorough process.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Peerspot
We use PeerSpot to help with our Voice of the Customer projects by acquiring user reviews. These reviews then get turned into marketing and sales enablement content on our website, emails, and social media posts.
- Thorough outreach to collect reviews.
- In-depth phone interview which may pull more info that web forms.
- Good customer support.
- Missing an easier-to-collect method, e.g., web forms for those who don't want to speak on the phone.
- Quote finder web browser extension.
- Reviews
- Quote Library.
- Customer Service.
- Increased awareness of our company through SEO.
- Added content to our sales enablement content library.
Gartner Peer Insights is extremely complicated and frustrating to set up and maintain a product page. Requiring every change to be validated is time-consuming and often feels like a black box where requests gets denied, even when backed up with evidence.
Do you think Peerspot delivers good value for the price?
Yes
Are you happy with Peerspot's feature set?
Yes
Did Peerspot live up to sales and marketing promises?
Yes
Did implementation of Peerspot go as expected?
Yes
Would you buy Peerspot again?
Yes