TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gatekeeper

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Gatekeeper is a Contract and Vendor Management Solution that brings visibility and transparency to contract and vendor sets, used to create a single source of truth with a central data repository, and to develop robust, scalable processes using automation.

    $1,125

    per month up to 150 Contracts & Suppliers

    WorkMarket by ADP

    Score10 out of 10
    N/AWorkMarket was founded in 2010 and in 2018, was acquired by ADP, a global provider of HR technology and services. With ADP resources, WorkMarket continues to be focused on providing enterprise technology to help companies unlock the power of their extended workforce. WorkMarket is freelance management system (FMS) for hiring, onboarding and managing the extended workforce, including freelancers, contractors and contingent workforces.N/A
    Pricing
    GatekeeperWorkMarket by ADP
    Editions & Modules
    Essentials
    $1125
    per month up to 150 Contracts & Suppliers
    Pro
    $2715
    per month up to 500 Contracts & Suppliers
    Enterprise
    $4,815
    per month up to 1000 Contracts & Suppliers
    Enterprise - Custom
    Custom Pricing
    1,001 to Unlimited Contracts & Suppliers
    No answers on this topic
    Offerings
    Pricing Offerings
    GatekeeperWorkMarket by ADP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$0.20 First Year Subscription CostNo setup fee
    Additional Details——
    More Pricing Information
    Features
    GatekeeperWorkMarket by ADP
    Contract Collaboration
    Comparison of Contract Collaboration features of Gatekeeper and WorkMarket by ADP
    Feature
    Gatekeeper
    10.0
    1 Ratings
    20% above category average
    WorkMarket by ADP
    -
    Ratings
    Contract sharing10.01 Ratings00 Ratings
    Contract editing10.01 Ratings00 Ratings
    Approval process10.01 Ratings00 Ratings
    Interdepartmental workflows10.01 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Gatekeeper and WorkMarket by ADP
    Feature
    Gatekeeper
    10.0
    1 Ratings
    19% above category average
    WorkMarket by ADP
    -
    Ratings
    Contract database10.01 Ratings00 Ratings
    Contract search10.01 Ratings00 Ratings
    Contract milestone reminders & alerts10.01 Ratings00 Ratings
    Custom contract reports10.01 Ratings00 Ratings
    Tracking contract status10.01 Ratings00 Ratings
    Best Alternatives
    GatekeeperWorkMarket by ADP
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Conga CLM
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GatekeeperWorkMarket by ADP
    Likelihood to Recommend
    10.0
    (1 ratings)
    4.0
    (4 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    GatekeeperWorkMarket by ADP
    Likelihood to Recommend
    Gatekeeper
    One of the things I appreciate about Gatekeeper, is that all of the documents are housed in one place. I no longer have to chase department people down for contracts. Having all the terms of the contracts entered into the system helps with keeping track of each of the contracts, and having the ability to monitor them in one place. Coming from a place where there was no system in place, it was a given that auto-renewals would happen regularly. Our Accounting Dept. has also benefited greatly using Gatekeeper. Before, they would have to rely on other departments to get the contracts and terms, which would create a backlog for them, especially if they didn't get it in time before the invoices from the vendors started to come in. Gatekeeper isn't a tool that is specific to one team/department, Gatekeeper can assist everyone that needs to access contract terms/information
    Incentivized
    Read full review
    ADP
    If you have an emergency that requires a tech, and you don't have the resources in-house, then it's good to be able to call on these guys. I would never use my affiliation with them as a reason to say "we provide nationwide onsite services" because the techs, in the end, don't answer to you and may not work to your standards. It's definitely a band-aid last-resort, and you should let your clients know if you intend to use them.
    Incentivized
    Read full review
    Pros
    Gatekeeper
    • Customer service/support, they're always responsive and eager to jump on calls whenever we need their support. They've never once treated us as "paid invoice" and moved on. They build relationships there at Gatekeeper.
    • They're innovative, improving on their product, when it is already a fantastic resource tool.
    • They have the ability to customize features to fit your needs, that was one feature important to us.
    Incentivized
    Read full review
    ADP
    • Offers technicians from a large geographical area (most major cities, many smaller cities, a limited international selection).
    • Creating competition - Mixed bag with this one depends on your outlook. Are you in favor of finding the person who will work for bottom dollar? I'll leave that aspect for your personal view.
    • Project Tracking: While I should likely have listed this first and I will say they do a better job than most at this it could use some key upgrades.
    • 1099 filings and fiscal tracking -- They got this much down pat gotta admit.
    Read full review
    Cons
    Gatekeeper
    • This might be more of a personal thing to me, rather than an issue for anyone else, but when I'm working on a specific vendor, with multiple contracts, I have to click the back arrow to get back out to the other contracts within that vendor. It would be helpful to have a feature that you could click on to take you back to that vendor where the other contracts are kept.
    Incentivized
    Read full review
    ADP
    • Their mobile platform is not that great. Truthfully, there are some jobs viewable on the mobile under WorkFeed that I cannot apply to because it requires viewing the job from the full website.
    • If a job has requirements such as uploading GL insurance, background check, or drug test in order to apply for the job, then it should not be viewable at all for the technician who doesn't qualify.
    • Recently it keeps providing available jobs that are hours away which makes it difficult because when I have to counter, I usually don't get the job because I have to cover the 2-4 hours of driving each way. In short, they need to only list jobs that you are truly qualified to do within the proper distance.
    Incentivized
    Read full review
    Support Rating
    Gatekeeper
    Whenever I've reached out to Gatekeepers customer service and/or support team, they've always been prompt in getting back to me, whether it's via an email, text or setting up a zoom call, Gatekeeper's support is impeccable.
    Incentivized
    Read full review
    ADP
    If I could drag that slider to a negative number it would be more accurate. There are several canned responses that all resources receive when contacting WM support that you are assured will leave you feeling crushed, disheartened and even as if you are dealing with a Bot. The responses to posts in the support forum were so egregious that unrelated parties would read the posts and feel compelled to chide the WM support rep for inhuman indifference that sickened them. The support by management to its users is comical at best and nearly criminal at worst. This is justified by their very upfront belief that WM is only software and nothing more. Its some misguided attempt to take a company to a purely 1 and 0 mentality that is backfiring on a massive scale. This will likely become the story of legend in business schools worldwide as its a thinking I have seen no other corporation embody so single mindedly that they refuse to view its carnage in its wake.
    Read full review
    Alternatives Considered
    Gatekeeper
    No answers on this topic
    ADP
    Work Market is our favorite for the past 3 years.
    Incentivized
    Read full review
    Return on Investment
    Gatekeeper
    • Since using Gatekeeper we have a better understanding of what contracts we have, and with the customized Workflow they created for us, the contracts flow through the Pipeline based on our DOA. It's a smooth process from the start of redlining and finalizing to finishing it up with Gatekeepers digital e-signature feature.
    • Contracts are not flying all over the place with no structure.
    Incentivized
    Read full review
    ADP
    • Positively, we can respond to out of state client emergencies with this service.
    • We actually don't make that much money on a call, it's negligible, so the ability to call them is really the selling point. It can help get contracts and footholds elsewhere, but it won't by itself generate much income if any.
    Incentivized
    Read full review
    ScreenShots

    Gatekeeper Screenshots

    Screenshot of the Gatekeeper Dashboard, highlighting forthcoming renewals, contract breakdowns and key actions.Screenshot of detailed spend breakdown.Screenshot of an example report showing the Top 25 suppliers by owner.Screenshot of a sample contract list view. Configurable by any datapoint.Screenshot of Gatekeeper for NetSuite. Native SuiteApp integration with Oracle NetSuiteScreenshot of the Gatekeeper integrated Spend dashboard.