What do you think of WM? I like it!
March 23, 2016

What do you think of WM? I like it!

Robert Williams | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Work Market

Work Market (WM) allows freelancers or technicians to be sub contracted to do very specific tasks--install computers, replace printers, install network equipment, etc. We have worked with Work Market for years and have a very high rating (100% across the board). I find that most things WM provides--access to view jobs, apply for jobs, process jobs for payments, contact the buyer, etc.--is fairly simple. I, though, have noticed a sharp decline of the amount of work I have been getting through WM. Fortunately, I get quite a bit of work through another platform similar to WM. The best advantage to WM, though in my opinion, is the buyer is charged the fees after the job is complete so I don't have to negotiate for more money to cover the fees on my part (like I do with a couple of other job platforms).
  • Buyer covers the fees.
  • It was one of the first job platforms I used.
  • After a job is complete and paid, transfer of funds is usually next business day.
  • Their mobile platform is not that great. Truthfully, there are some jobs viewable on the mobile under WorkFeed that I cannot apply to because it requires viewing the job from the full website.
  • If a job has requirements such as uploading GL insurance, background check, or drug test in order to apply for the job, then it should not be viewable at all for the technician who doesn't qualify.
  • Recently it keeps providing available jobs that are hours away which makes it difficult because when I have to counter, I usually don't get the job because I have to cover the 2-4 hours of driving each way. In short, they need to only list jobs that you are truly qualified to do within the proper distance.
  • Positive--easy payment process (direct deposit) so I can keep working.
  • Negative--need to make a mobile app to help reduce time I am waiting for web pages to load (sometimes I had to wait 30 minutes just to sign in).
  • Postive--the buyer pays the fees, which means what I negotiate I get which makes it better to know how much I will actually get in the end.
Recently, I get most of my sub work through Field Nation. OnForce offers the best mobile platform. FieldSolutions, I think, is out of business. I like using WM only so I don't lose the pay based on the fees.
Work Market (WM) honestly needs to create an app versus a mobile friendly version to help technicians out in the field where cell service is bad. OnForce offers a great app. WM is great but they are no different than the other two platforms I use other than they don't charge me the fees (they charge the buyer the fees). WM is great for quality subcontract work. It is not like those developer job boards where a legit job has requirements but they want someone to do the work for virtually nothing. WM needs to get higher quality IT people.