Gather Town vs. Phone.com

Gather is best used as a company hub and a place to get a sense of fellow staff members' activity. It lets staff express themselves with their own space. It's also great for impromptu or quick meetings. Gather does not replace more serious meeting tools like Zoom or Google Meet. It's had a difficult transition to its version 2 with missing features, but they are working on it and improving quickly. Some staff may not enjoy the video game look or having to show up in the app.

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Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.

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• alert for messages
• Being able to have several spaces for communication for free
• constant updates

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• Customer service and live chat are amazing
• Simple, straight forward
• Easy to setup
• Affordable

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• Some people have trouble finding the controls the first time
• I use Gather Town during my training sessions with Zoom. A direct link to Gather Town woiuld be nice,
• Being able to integrate Gather Town IN zoom would be amazing.
• When people interact in a small group, a larger icone with their face would be nice

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• Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
• Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes

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Overall, it's great to use. There is a slight learning curve for staff who are unfamiliar with video game mechanics (Moving around a virtual world, managing their view), but most learned very quickly. Meetings generally just work and are quick to connect; however, video quality is often lower than in other conferencing apps.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Pretty easy to use. This is the ONE criterion I go by when ai try a new app. Some participants had some problems using the app in the first few minutes but after this, they really enjoyed the tool. Compared with the other interactive app I used, the learning curve was very short. So overall, Gather Town is one of the app I got back to.

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Independently Invited by TrustRadius

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• Considerable money savings since it has a free tier option
• When required, a space for more than 100 people is contracted and we can canceled immediately.
• social events have been carried out virtually thanks to this tool

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Independently Invited by TrustRadius

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• Reduced cost and improved our efficiency - all reps love it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info