TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gavel

    Score10 out of 10
    N/AGavel, formerly Documate, is a document automation software company headquartered in San Francisco that enables users to turn frequently used templates into intelligent workflows and client-facing legal applications.

    $99

    per month

    Ignition

    Score8.5 out of 10
    N/AIgnition is a platform for professional services that automates and optimizes proposals, client agreements, billing and payment collection to put an end to late payments, unbilled work and mundane repetitive admin.

    $49

    per month

    Pricing
    GavelIgnition
    Editions & Modules
    Lite
    $99
    per month
    Standard
    $199
    per month
    Enterprise
    Custom
    Solo
    $49
    per month
    Core
    $149
    per month
    Pro
    $249
    per month
    Pro+
    $499
    per month
    Offerings
    Pricing Offerings
    GavelIgnition
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual plans.Discount available for annual pricing.
    More Pricing Information
    Features
    GavelIgnition
    Proposal Creation & Organization
    Comparison of Proposal Creation & Organization features of Gavel and Ignition
    Feature
    Gavel
    -
    Ratings
    Ignition
    8.9
    3 Ratings
    13% above category average
    Proposal branding00 Ratings8.03 Ratings
    Proposal templates00 Ratings9.03 Ratings
    Proposal content library updates00 Ratings9.52 Ratings
    Searchable proposal database00 Ratings9.03 Ratings
    Proposal Collaboration & Workflow
    Comparison of Proposal Collaboration & Workflow features of Gavel and Ignition
    Feature
    Gavel
    -
    Ratings
    Ignition
    8.4
    3 Ratings
    6% above category average
    Proposal collaboration & approval00 Ratings8.03 Ratings
    User permissions/proposal editing controls00 Ratings7.52 Ratings
    Sales proposal workflow00 Ratings10.02 Ratings
    Proposal automation user interface00 Ratings8.03 Ratings
    Proposal Delivery
    Comparison of Proposal Delivery features of Gavel and Ignition
    Feature
    Gavel
    -
    Ratings
    Ignition
    8.3
    3 Ratings
    3% above category average
    Proposal distribution00 Ratings9.03 Ratings
    Interactive proposals00 Ratings8.02 Ratings
    Proposal content tracking00 Ratings8.02 Ratings
    Best Alternatives
    GavelIgnition
    Small Businesses
    Formstack for Salesforce
    Score7.1 out of 10
    Qwilr
    Score8.1 out of 10
    Medium-sized Companies
    Formstack for Salesforce
    Score7.1 out of 10
    No answers on this topic
    Enterprises
    Conga Composer
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GavelIgnition
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    GavelIgnition
    Likelihood to Recommend
    Gavel (Documate, Inc.)
    Windows or Mac works well, and making client-based documents is flawless because of its customization ability.
    Incentivized
    Read full review
    Ignition
    Ignition (initially called Practice Ignition) performs quite well at proposal building, contract development, tracking and invoicing, payment and collections. The only issues where I see Ignition not being a good fit is in smaller firms that require a more feature rich plan. A perfect example is a solo firm has a limited number of proposals they can activate, and would have to spend extra for additional features like multiple e-signatures.
    Incentivized
    Read full review
    Pros
    Gavel (Documate, Inc.)
    • More control over our data
    • Ability to customize it as per our needs
    • Cross platform work like Windows and Mac is good
    Incentivized
    Read full review
    Ignition
    • Automatic Payments: You set up a proposal to collect payments once and you don't have to worry about bugging the client for payment every month.
    • Amazing support: I have always received answers from the support team within the same day. They are very patient and understanding.
    • Integrates with Xero: It integrates with our accounting software, making reporting faster.
    Incentivized
    Read full review
    Cons
    Gavel (Documate, Inc.)
    • Adding more examples for help
    • Nothing more as it is such a good software
    Incentivized
    Read full review
    Ignition
    • The charge back process is messy and not transparent enough. When there is a charge back, PI deducts the amount from other payments settling on the same day, and does not provide a break down of the amounts. This makes it impossible to track without getting help from support.
    • PI should send email alerts monthly (or at some interval determined by user) for expiring engagements.
    • PI should allow the client to make service selections -- we should be able to offer 2 or 3 options under a service offering, and the client chooses and sees the impact on monthly/annual pricing.
    • PI should allow for more than 2 templates (Business and Individual).
    • PI should integrate with Jet Pack Workflow to automate the creation of new jobs once a proposal is approved.
    Incentivized
    Read full review
    Usability
    Gavel (Documate, Inc.)
    No answers on this topic
    Ignition
    The Ignition product is quite usable for the average user. The app has preloaded templates that can get even new-hires to navigate the software and set up proposals. The only area where I see the Ignition product lacking is the additional fees smaller firms may have to pay to get the full feature advantages of the product.
    Incentivized
    Read full review
    Alternatives Considered
    Gavel (Documate, Inc.)
    Easy to use as GUI is very user-friendly and meets all the expectations of someone who needs to take care of their documents.
    Incentivized
    Read full review
    Ignition
    You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.
    Incentivized
    Read full review
    Return on Investment
    Gavel (Documate, Inc.)
    • Small monthly fee, so it's a budget-friendly software
    • Keeping all the data and having control over it
    Incentivized
    Read full review
    Ignition
    • We have reduced our A/R by 60% and expect to completely eliminate A/R by the end of this year.
    Incentivized
    Read full review
    ScreenShots

    Ignition Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot