TrustRadius

GenieTracker vs. Luciq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GenieTracker
Score 0.0 out of 10
N/A
N/A
$140
one-time fee
Luciq
Score 8.0 out of 10
N/A
Luciq, formerly Instabug, delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Luciq helps development and product teams collect bugs and feedback from beta testers and…
$149
per month
Pricing
GenieTrackerLuciq
Editions & Modules
Basic
$140
one-time fee
Basic
starts at $149
per month
Pro
starts at $249
per month
Premium
Custom Quote
Offerings
Pricing Offerings
GenieTrackerLuciq
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—20% discount for annual plan.
More Pricing Information
Community Pulse
GenieTrackerLuciq
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Enterprises
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Score 8.7 out of 10
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Score 8.7 out of 10
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User Ratings
GenieTrackerLuciq
Likelihood to Recommend
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
GenieTrackerLuciq
Likelihood to Recommend
Geniesys
No answers on this topic
Luciq Inc.
Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
Billy Pham | TrustRadius Reviewer
Billy Pham
Technical Program Manager
Read full review
Pros
Geniesys
No answers on this topic
Luciq Inc.
  • Makes it easy for the end-users of the mobile apps.
  • Provides crash analytics.
  • Helps capture user inputs.
Verified User
Anonymous
Read full review
Cons
Geniesys
No answers on this topic
Luciq Inc.
  • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
  • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
Billy Pham | TrustRadius Reviewer
Billy Pham
Technical Program Manager
Read full review
Return on Investment
Geniesys
No answers on this topic
Luciq Inc.
  • Reduced the time to get feedback.
Verified User
Anonymous
Read full review
ScreenShots

Luciq Screenshots

Screenshot of Instabug Report