Geotab in Ontario offers their fleet management system, consisting of MyGeotab cloud platform for managing driver and vehicle information, driver tracking and route optimization, as well as driver and vehicle efficiency (e.g. fueling, maintenance, MPG benchmarking) analysis capabilities for cost-control and fleet expansion. Additionally, Geotab offers GO8, a hardware tracking device that integrates with the platform.
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Samsara Vehicle Telematics
Score 10.0 out of 10
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Samsara, headquartered in San Francisco, offers their product suite for fleet management, enterprise asset, and GPS tracking. The suite includes cameras (e.g. dash cam), sensors, a mobile app, Wi-FI hotspot and cellular gateway, and other products and features designed to support an enteprise fleet.
I think ultimately the product itself is good, however, the other competitors in the space have much better UIs and they almost all seem more intuitive. The reporting is easier to create and not just based in Excel and they feel more developed. I think that if Geotab were to …
Geotab is a good product. I think ultimately it falls short in the clunky-ness of the program. If you are not intending to have users utilize the website and instead are going to feed data into a BI tool I think it would be a great product. I think if you are aiming to have the website utilized by your users and are looking for a one-stop-shop to drive your end-users to for reporting and data and are aiming to manage the program out of the program itself—I would not recommend it. I think the UI and UX clunky-ness is a hindrance and will lead to a lot of training because the learning curve is so steep. If you have a large Training team owning this and can swing that, it would be fine. However, if you are scrappy and looking for minimal need to train and re-train and want something intuitive and with a low learning curve, this is not it.
Samsara [for Fleets] is an excellent solution not only to help with the DOT/FMCAS ELD compliance regulation, it has helped our organization stay on top of our fleet health and maintenance better than ever before. This program takes the mileage from the trucks and uses that information to calculate the maintenance intervals for all service schedules created. Then it will give you warnings as the vehicles approach those intervals in order to help plan out maintenance for your fleet minimizing down time.
Great support team. Always available by chat, phone, email. They have always answered our questions and issues that we've had with the software. I'm thankful to have such a quality team to back their product. I was surprised by the level of access and transparency they offer to their customer service team to share with us.
I think ultimately the product itself is good, however, the other competitors in the space have much better UIs and they almost all seem more intuitive. The reporting is easier to create and not just based in Excel and they feel more developed. I think that if Geotab were to focus on their UI and UX and really develop it more, there would be a significant bump in customer satisfaction for Geotab and they would be a huge force in the enterprise space.
Samsara [for Fleets] is head and shoulders about the opposing products we stacked it up against. Between the ease of use for the driver app, the intuitive user friendly homepage and attentive staff and support team that Samsara provides makes their solution second to none. There have been multiple times that I have suggested items in the respective area of the website and within days I'm having a conference call with their development team so they can better understand what I'm looking for and how to make it happen and appeal to all customers in a constant effort to add value to their product.
Tracking has allowed us to recover assets from exited employees saving us about $500k.
While we could have had a dent in our fuel costs from idling or speeding some of the mechanisms used in the system haven't allowed that to come to fruition.