GLPI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GLPI
Score 9.7 out of 10
Mid-Size Companies (51-1,000 employees)
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
$23
per IT agent/per month
Pricing
GLPI
Editions & Modules
GLPI Network Cloud
$23
per IT agent/per month
Basic
$1,455
for <10 IT agents; <500 IT assets
Standard
$4,365
for <50 IT agents; < 5000 IT assets
Advanced
$14,550
for >51 IT agents; > 5001 IT assets
Offerings
Pricing Offerings
GLPI
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup Fee$1,200 per installation
Additional DetailsPrices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.
More Pricing Information
Community Pulse
GLPI
Considered Both Products
GLPI
Features
GLPI
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
GLPI
9.2
1 Ratings
11% above category average
Organize and prioritize service tickets10.01 Ratings
Expert directory8.01 Ratings
Self-service tools10.01 Ratings
ITSM collaboration and documentation10.01 Ratings
ITSM reports and dashboards8.01 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
GLPI
9.5
1 Ratings
14% above category average
Configuration mangement9.01 Ratings
Asset management dashboard10.01 Ratings
Change management
Comparison of Change management features of Product A and Product B
GLPI
8.5
1 Ratings
1% above category average
Change requests repository9.01 Ratings
Service-level management8.01 Ratings
Best Alternatives
GLPI
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Enterprises
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM
Score 9.2 out of 10
All AlternativesView all alternatives
User Ratings
GLPI
Likelihood to Recommend
10.0
(1 ratings)
User Testimonials
GLPI
Likelihood to Recommend
Teclib
GLPI is a good solution for most companies.
Read full review
Pros
Teclib
  • Tickering
  • Inventory
  • FAQ
Read full review
Alternatives Considered
Teclib
We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives.
Read full review
Return on Investment
Teclib
  • Quick resolution of incidents
  • User satisfaction measurement
Read full review
ScreenShots

GLPI Screenshots

Screenshot of Dashboards for Asset Management and HelpdeskScreenshot of Asset ManagementScreenshot of Asset management: item viewScreenshot of User managementScreenshot of Helpdesk: Kanban viewScreenshot of Helpdesk