Gold-Vision vs. IRIS CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gold-Vision
Score 10.0 out of 10
N/A
Gold-Vision CRM is a customer relationship management (CRM) solution built as an integration for Microsoft Outlook.N/A
IRIS CRM
Score 8.3 out of 10
N/A
IRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.N/A
Pricing
Gold-VisionIRIS CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Gold-VisionIRIS CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Gold-VisionIRIS CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Gold-Vision
10.0
1 Ratings
23% above category average
IRIS CRM
9.2
2 Ratings
15% above category average
Customer data management / contact management10.01 Ratings9.02 Ratings
Workflow management10.01 Ratings10.02 Ratings
Opportunity management10.01 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings9.02 Ratings
Contract management10.01 Ratings10.02 Ratings
Quote & order management10.01 Ratings9.02 Ratings
Territory management00 Ratings9.02 Ratings
Interaction tracking00 Ratings9.02 Ratings
Channel / partner relationship management00 Ratings9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Gold-Vision
10.0
1 Ratings
24% above category average
IRIS CRM
9.5
2 Ratings
19% above category average
Email marketing10.01 Ratings9.01 Ratings
Lead management00 Ratings9.92 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Gold-Vision
9.5
1 Ratings
20% above category average
IRIS CRM
9.0
2 Ratings
15% above category average
Billing and invoicing management10.01 Ratings8.12 Ratings
Reporting9.01 Ratings9.02 Ratings
Task management00 Ratings10.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Gold-Vision
9.5
1 Ratings
19% above category average
IRIS CRM
9.2
2 Ratings
16% above category average
Custom fields10.01 Ratings9.02 Ratings
Custom objects9.01 Ratings9.92 Ratings
Scripting environment00 Ratings9.02 Ratings
API for custom integration00 Ratings9.02 Ratings
Security
Comparison of Security features of Product A and Product B
Gold-Vision
10.0
1 Ratings
17% above category average
IRIS CRM
9.5
2 Ratings
12% above category average
Role-based user permissions10.01 Ratings9.02 Ratings
Single sign-on capability00 Ratings10.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Gold-Vision
-
Ratings
IRIS CRM
9.3
2 Ratings
18% above category average
Case management00 Ratings10.02 Ratings
Call center management00 Ratings9.01 Ratings
Help desk management00 Ratings9.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Gold-Vision
-
Ratings
IRIS CRM
8.7
2 Ratings
12% above category average
Forecasting00 Ratings9.02 Ratings
Pipeline visualization00 Ratings9.02 Ratings
Customizable reports00 Ratings8.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Gold-Vision
-
Ratings
IRIS CRM
9.5
1 Ratings
24% above category average
Social data00 Ratings10.01 Ratings
Social engagement00 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Gold-Vision
-
Ratings
IRIS CRM
9.5
1 Ratings
25% above category average
Marketing automation00 Ratings10.01 Ratings
Compensation management00 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Gold-Vision
-
Ratings
IRIS CRM
8.0
2 Ratings
5% above category average
Mobile access00 Ratings8.02 Ratings
Best Alternatives
Gold-VisionIRIS CRM
Small Businesses
vCita
vCita
Score 9.5 out of 10
vCita
vCita
Score 9.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.8 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Gold-VisionIRIS CRM
Likelihood to Recommend
10.0
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Gold-VisionIRIS CRM
Likelihood to Recommend
Gold-Vision
It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
Read full review
Integrated Reporting Is Simple, LLC.
It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
Read full review
Pros
Gold-Vision
  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.
Read full review
Integrated Reporting Is Simple, LLC.
  • Grouping is done very effectively. For a company with a wide product portfolio, it is greatly beneficial to customize product families.
  • Streamlines the life cycle of merchant services very well. E-signatures, workflows, and help tickets are well integrated to maximize efficiency.
  • Processing stats and reporting tools are intuitive, useful, and aesthetically pleasing. The software allows you to quickly generate sales reports for specific product families and time periods.
Read full review
Cons
Gold-Vision
  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?
Read full review
Integrated Reporting Is Simple, LLC.
  • It needs a solid visual invigorate to stay aware of the occasions.
  • I have found it as a little pricey.
  • The execution timetable took longer than we had arranged.
  • The framework has a solid utility and usefulness, yet it looks somewhat dated.
Read full review
Usability
Gold-Vision
No answers on this topic
Integrated Reporting Is Simple, LLC.
It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
Read full review
Support Rating
Gold-Vision
No answers on this topic
Integrated Reporting Is Simple, LLC.
It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
Read full review
Alternatives Considered
Gold-Vision
Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
Read full review
Integrated Reporting Is Simple, LLC.
By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated messaging so convenient and simple. We believe that by understanding our customers we can make our business better and IRIS helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business a lot. We have found it very convenient to navigate and now we can better spread our business database. It helped us in having active and strong customer service and now we can better manage our relationship with our customers.
Read full review
Return on Investment
Gold-Vision
  • It really filled a gap in the market where small business could not afford expensive CRM solutions.
  • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
Read full review
Integrated Reporting Is Simple, LLC.
  • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
  • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
  • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
Read full review
ScreenShots