A perfect software planned for employees to uplift customer relations.
Customer relationship management has become so good and efficient by using IRIS CRM. Schedule synthesis has become so easy with the use of …
IRIS CRM
IRIS CRM
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What is IRIS CRM?
IRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is IRIS CRM?
IRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.
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Customer relationship management has become so good and efficient by using IRIS CRM. Schedule synthesis has become so easy with the use of it and I have found it good for telemarketing as well. It has so many features that have eased my life like that of data security, and automated workflow. The way it provides practical solutions to manage relations with customers makes it stand out among all other such software that claim to be the best. My Campaign performance has also improved with it as now I can keep track of performance. It has aided me in boosting my business by mentioning a lot of key performance indicators.
- They offer cloud staffing programming for our whole business, bringing together business measures from across our total enrolling lifecycle into a solitary, smoothed-out work process.
- Invoicing was simple certainly, I for one adored it.
- Time sheets became simpler, the staff cherished that and really we as a whole concur the organization ought to have stayed with it.
- It needs a solid visual invigorate to stay aware of the occasions.
- I have found it as a little pricey.
- The execution timetable took longer than we had arranged.
- The framework has a solid utility and usefulness, yet it looks somewhat dated.
IRIS CRM is primarily used in my organization to track sales data for medical device products. In my team, it allows us to compute accurate customer complaint rates through extraction of accurate opportunities data. It is used across several functions, including quality assurance, operations, engineering, and R&D. We use it in my operating company as well as several others within the global surgery domain.
- Grouping is done very effectively. For a company with a wide product portfolio, it is greatly beneficial to customize product families.
- Streamlines the life cycle of merchant services very well. E-signatures, workflows, and help tickets are well integrated to maximize efficiency.
- Processing stats and reporting tools are intuitive, useful, and aesthetically pleasing. The software allows you to quickly generate sales reports for specific product families and time periods.
- Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
- Workflow customization is not easy for all users and can require some coding skills on the back end.
- Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.