Gold-Vision vs. RedHorse CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gold-Vision
Score 10.0 out of 10
N/A
Gold-Vision CRM is a customer relationship management (CRM) solution built as an integration for Microsoft Outlook.N/A
RedHorse CRM
Score 8.0 out of 10
Small Businesses (1-50 employees)
RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.
$9
Per Seat per Month
Pricing
Gold-VisionRedHorse CRM
Editions & Modules
No answers on this topic
RedHorse CRM Core Edition
$9
Per Seat per Month
RedHorse Mobile
$10
Per Seat per Month
RedHorse CRM Essential Edition
$29
Per Seat per Month
RedHorse CRM Complete Edition
$44
Per Seat per Month
Offerings
Pricing Offerings
Gold-VisionRedHorse CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$895 per 5 users
Additional DetailsEach edition is available as a perpetual license.
More Pricing Information
Features
Gold-VisionRedHorse CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Gold-Vision
10.0
1 Ratings
23% above category average
RedHorse CRM
9.1
1 Ratings
14% above category average
Customer data management / contact management10.01 Ratings9.11 Ratings
Workflow management10.01 Ratings9.11 Ratings
Opportunity management10.01 Ratings9.11 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings9.11 Ratings
Contract management10.01 Ratings9.11 Ratings
Quote & order management10.01 Ratings9.11 Ratings
Territory management00 Ratings9.11 Ratings
Interaction tracking00 Ratings9.11 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Gold-Vision
10.0
1 Ratings
24% above category average
RedHorse CRM
8.6
1 Ratings
9% above category average
Email marketing10.01 Ratings9.11 Ratings
Lead management00 Ratings8.21 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Gold-Vision
9.5
1 Ratings
20% above category average
RedHorse CRM
9.1
1 Ratings
16% above category average
Billing and invoicing management10.01 Ratings9.11 Ratings
Reporting9.01 Ratings9.11 Ratings
Task management00 Ratings9.11 Ratings
Customization
Comparison of Customization features of Product A and Product B
Gold-Vision
9.5
1 Ratings
19% above category average
RedHorse CRM
8.6
1 Ratings
10% above category average
Custom fields10.01 Ratings9.11 Ratings
Custom objects9.01 Ratings9.11 Ratings
Scripting environment00 Ratings9.11 Ratings
API for custom integration00 Ratings7.31 Ratings
Security
Comparison of Security features of Product A and Product B
Gold-Vision
10.0
1 Ratings
17% above category average
RedHorse CRM
9.1
1 Ratings
8% above category average
Role-based user permissions10.01 Ratings9.11 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Gold-Vision
-
Ratings
RedHorse CRM
8.2
1 Ratings
6% above category average
Case management00 Ratings9.11 Ratings
Call center management00 Ratings6.41 Ratings
Help desk management00 Ratings9.11 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Gold-Vision
-
Ratings
RedHorse CRM
7.3
1 Ratings
6% below category average
Forecasting00 Ratings8.21 Ratings
Pipeline visualization00 Ratings4.51 Ratings
Customizable reports00 Ratings9.11 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Gold-Vision
-
Ratings
RedHorse CRM
6.4
1 Ratings
15% below category average
Social data00 Ratings6.41 Ratings
Social engagement00 Ratings6.41 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Gold-Vision
-
Ratings
RedHorse CRM
6.8
1 Ratings
9% below category average
Marketing automation00 Ratings9.11 Ratings
Compensation management00 Ratings4.51 Ratings
Platform
Comparison of Platform features of Product A and Product B
Gold-Vision
-
Ratings
RedHorse CRM
7.3
1 Ratings
4% below category average
Mobile access00 Ratings7.31 Ratings
Best Alternatives
Gold-VisionRedHorse CRM
Small Businesses
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vCita
Score 9.5 out of 10
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Score 9.5 out of 10
Medium-sized Companies
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SAP Business ByDesign
Score 7.8 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.8 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.8 out of 10
SAP Business ByDesign
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Score 7.8 out of 10
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User Ratings
Gold-VisionRedHorse CRM
Likelihood to Recommend
10.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
Gold-VisionRedHorse CRM
Likelihood to Recommend
Gold-Vision
It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
Read full review
RedHorse Systems
RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
Read full review
Pros
Gold-Vision
  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.
Read full review
RedHorse Systems
  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
Read full review
Cons
Gold-Vision
  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?
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RedHorse Systems
  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
Read full review
Alternatives Considered
Gold-Vision
Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
Read full review
RedHorse Systems
As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize. RedHorse provides the best of both along with the ease of use and non-complex customization.
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Return on Investment
Gold-Vision
  • It really filled a gap in the market where small business could not afford expensive CRM solutions.
  • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
Read full review
RedHorse Systems
  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
Read full review
ScreenShots

RedHorse CRM Screenshots

Screenshot of RedHorse can manage your calendar for you, including scheduling for multiple users and multiple contacts.Screenshot of View, add, edit, call, email, map. Manage all of your accounts and contacts. Search your contact list or use Favorites.