HappyScribe vs. IBM Watson Text to Speech

Happy Scribe saves us a lot of time in generating transcripts and subtitles. We have used other services, including human transcription, and really find Happy Scribe to be adequate for a starting point. Even human transcription isn't perfect when the transcriptionist isn't familiar with the domain and specific vocabulary used.

I advise Watson for all scenarios where you need AI to speak. I don't use this for this goal, but I suppose that could be a good solution for tourism and travel: companies in the hospitality industry can make it easier for people to
get around and offer tours in numerous languages, all at the same time. In telecommunications, could be used to create customized messaging that the caller can use with customers, and it can generate words from a customer’s records that are read to them in a professional and friendly voice. It's very good for English, for Italian is a little "robotic" but the pronunciation is right.

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• Machine translation is remarkably accurate, though of course not perfect.
• The entire web app experience is thoughtfully designed and implemented. Using it is a pleasure.
• A sweet feature: the ability to share editable transcripts with guests through a share link.

• Improve customer experience and engagement.
• Offers both on-premise and cloud deployments.
• Automate requests and transactions in our agency.
• Voice recognition.
• Allows me to choose dialect which help select accent of the selected speaker.

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• There's not much to dislike!

• Add sentiment variation.
• Add parameter in order to change the characteristic of the voice.
• Use custom voice in order to tune the speaker.

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For our use, Happy Scribe's machine translation is nearly as accurate as the human translation services we used before at considerably lower cost. The web app is better designed than either of the others we tried, though we haven't used those alternatives in the past several years

I've never been a fan of the robotic voice of text-to-speech tools and I've always thought they sounded flat and bland. Until I tried IBM Watson Text to Speech, that is. This service uses advanced deep learning techniques to synthesize speech output in natural-sounding voices. I was blown away by how good the voices were that I've been using it for personal stuff like journaling and brainstorming sessions. And I'm definitely going to be using this for podcasting and my YouTube channel.

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• Happy Scribe enables us to make videos and audio accessible to people who prefer not to watch or listen.
• Happy Scribe saves us time and money.
• Happy Scribe just works.

• Enhance rapid and convenient customer interaction.
• Client issues are easy to solve by allocating critical info in their native language.
• Automating requests and transactions reduce hold time which improves customer satisfaction.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info