Text to Speech review.
March 16, 2022

Text to Speech review.

Andrea Bardone | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Text to Speech

The business problem was read a legal notice to the customer in order to stipulate the contract automatically. We need also other IBM Watson services: speech to text: in order to analyze human response tone analyzer: in order to retrieve the sentiment of the customer The join of all IBM Watson services was a great solution for our case.
  • Pronunciation
  • Many languages supported.
  • Many voice supported.
  • Add sentiment variation.
  • Add parameter in order to change the characteristic of the voice.
  • Use custom voice in order to tune the speaker.
  • Voice assistant market is grow , new business high ROI.
  • Cost saving with Watson instead of other resource.
  • Correct conversation routing savings.
I found IBM text to speech easier to start, and the result with the English language was better than another platform There are a lot of examples and the reference described very in-depth. As a premium partner, we could access all documentation. The demo site is very good and simple to use.

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I advise Watson for all scenarios where you need AI to speak. I don't use this for this goal, but I suppose that could be a good solution for tourism and travel: companies in the hospitality industry can make it easier for people to
get around and offer tours in numerous languages, all at the same time. In telecommunications, could be used to create customized messaging that the caller can use with customers, and it can generate words from a customer’s records that are read to them in a professional and friendly voice. It's very good for English, for Italian is a little "robotic" but the pronunciation is right.