TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HeadSpin

    Score5.8 out of 10
    N/AHeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across all delivery channels throughout the development lifecycle.N/A

    Luciq

    Score8 out of 10
    N/ALuciq, formerly Instabug, delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Luciq helps development and product teams collect bugs and feedback from beta testers and…

    $149

    per month

    Pricing
    HeadSpinLuciq
    Editions & Modules
    No answers on this topic
    Basic
    starts at $149
    per month
    Pro
    starts at $249
    per month
    Premium
    Custom Quote
    Offerings
    Pricing Offerings
    HeadSpinLuciq
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual plan.
    More Pricing Information
    Community Pulse
    HeadSpinLuciq
    Considered Both Products
    HeadSpin
    No answer on this topic
    Luciq Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Best Alternatives
    HeadSpinLuciq
    Small Businesses
    No answers on this topic
    Sentry
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Sentry
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeadSpinLuciq
    Likelihood to Recommend
    9.8
    (17 ratings)
    8.0
    (2 ratings)
    User Testimonials
    HeadSpinLuciq
    Likelihood to Recommend
    HeadSpin
    We have been using HeadSpin for our web and mobile application testing. It is an easy-to-use solution that provides detailed and in-depth analytics from the testing results. We also get a wide range of live networks and devices to perform the testing from HeadSpin. It has an inbuilt artificial intelligence engine that helps us to get real-time scenarios simulated, which is very helpful for finding performance issues and improving the overall quality of the applications.
    Read full review
    Luciq Inc.
    Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
    Incentivized
    Read full review
    Pros
    HeadSpin
    • Keep track of each browser we have tested and when we lastly updated them.
    • Remove any deprecated code or plugins that may cause issues with other browsers.
    • Add browser information to our site’s meta tags so that the site displays correctly in different browsers.
    • Test our website on all browsers to ensure compatibility.
    Read full review
    Luciq Inc.
    • Makes it easy for the end-users of the mobile apps.
    • Provides crash analytics.
    • Helps capture user inputs.
    Incentivized
    Read full review
    Cons
    HeadSpin
    • UI needs to be improved
    • Graphs on the dashboard are a bit laggy and need detailing for a better understanding of the user
    Incentivized
    Read full review
    Luciq Inc.
    • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
    • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
    Incentivized
    Read full review
    Alternatives Considered
    HeadSpin
    Though LambdaTest was cheaper, it did not offer the deal devices and we wanted to be 100% sure that our app offers a perfect experience to all users. Simulators and emulators are not the technology we wanted to rely on.
    Read full review
    Luciq Inc.
    No answers on this topic
    Return on Investment
    HeadSpin
    • Simplified the approach to test the mobile application on multiple devices from different vendors. This helped us to ensure the stability of the application in different environments.
    • In-depth analysis to understand the loopholes in the application design function. This helped us to improve the application design and overall user experience.
    Incentivized
    Read full review
    Luciq Inc.
    • Reduced the time to get feedback.
    Incentivized
    Read full review
    ScreenShots

    Luciq Screenshots

    Screenshot of Instabug Report