HeadSpin

HeadSpin

Customer Verified
HeadSpin

Overview

Recent Reviews

Best testing tool for testers

10 out of 10
July 25, 2022
Using HeadSpin has been a great way to reduce the amount of time it takes to test across various browsers and platforms. I can run tests …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of HeadSpin, and make your voice heard!

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is HeadSpin?

HeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across all…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.headspin.io/contact

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

3 people want pricing too

Alternatives Pricing

What is BrowserStack?

India-based BrowserStack offers a platform for live, browser-based functional and usability testing of applications.

What is AWS Device Farm?

AWS Device Farm is a mobile application performance testing application that provides real-time automated testing and reproduction of issues, simulating and testing issues that may occur on a variety of platforms (e.g. iPhone or Samsung mobile device, or multiple operations systems, etc).

Return to navigation

Product Demos

HeadSpin for Mobile
00:46
HeadSpin Digital Experience AI Platform
01:31
Return to navigation

Features Scorecard

No scorecards have been submitted for this product yet..
Return to navigation

Product Details

What is HeadSpin?

HeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across all delivery channels throughout the development lifecycle.

HeadSpin Features

  • Supported: Hosted Device Cloud
  • Supported: On-prem Device Appliance
  • Supported: Performance & Experience Analytics
  • Supported: Professional Services & Support
  • Supported: Education, Certification & Training

HeadSpin Videos

Headspin - Overview
HeadSpin Digital Experience AI Platform

HeadSpin Competitors

HeadSpin Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

 (17)

Reviews

(1-17 of 17)
Companies can't remove reviews or game the system. Here's why
Eric Severson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I've tried several other platforms for automated testing, but none of them were as easy to set up and use, or provided the variety of features that Headspin does. I can run tests on any device from any location in the world, and the bug reporting feature makes it easy to track down and fix errors.
  • Mobile app testing.
  • Cross browser testing.
  • Automation testing.
  • Performance testing.
  • Pricing could be lower.
We have been using HeadSpin for our web and mobile application testing. It is an easy-to-use solution that provides detailed and in-depth analytics from the testing results. We also get a wide range of live networks and devices to perform the testing from HeadSpin. It has an inbuilt artificial intelligence engine that helps us to get real-time scenarios simulated, which is very helpful for finding performance issues and improving the overall quality of the applications.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Using HeadSpin has been a great way to reduce the amount of time it takes to test across various browsers and platforms. I can run tests on 5-10 browsers simultaneously, which saves me a lot of time because I don't have to toggle windows between each browser. It is the best tool for companies which is looking to provide quality products to their customers.
  • Cross browser testing
  • Real device testing
  • User friendly
  • Minor bugs occasionally affecting sessions
If you're a QA, automation engineer, or developer looking to run automated tests on your site, HeadSpin is the right solution for you. I have tried a few other tools, and by far, this one is the most user-friendly, reliable, and quick of all. Literally, in two clicks, you can go from signing up to running your first test!
Dina Dzousa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been using HeadSpin for a while now and we are very happy with it. We have found the service to be very helpful in solving cross-browser-related issues. We can test our projects locally and do not have to worry about sending them to remote servers. The service is also very easy to use!
  • Keep track of each browser we have tested and when we lastly updated them.
  • Remove any deprecated code or plugins that may cause issues with other browsers.
  • Add browser information to our site’s meta tags so that the site displays correctly in different browsers.
  • Test our website on all browsers to ensure compatibility.
  • API Testing
  • Pricing
Look no further than HeadSpin. This tool offers additional features such as automated testing and performance analysis and monitoring, which will help you get started on the right foot.
Ellie Abraham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
HeadSpin runs on a user-friendly interface and allows you to identify issues across multiple databases. The automation provided within the system lets us test our issues in multiple scenarios and show you the differences between them. We have been able to improve the quality of our products by using HeadSpin. This has helped us save a lot of time and money, while also giving our customers a better experience.
  • Geotargeting Tests
  • Geofencing Tests
  • Geoblocking Tests
  • Geotagging Tests
  • Pricing
  • Reports
  • limited trial
We wanted to have a tool that would allow us to quickly share access to a real physical device, not a simulator or emulator. Being able to do that with anybody in the team from QA to a designer or developer was very important to us. I would say if you are keen on manual testing, then HeadSpin is not the one for you.
Dennis Simoni | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In our organization, we use HeadSpin for automation scripting. By automating our testing processes, we save a lot of time. Its manual testing feature is also amazing, test the mobile applications using a manual process also and get more detailed results. The recording and playback of user sessions is also great feature. Overall a good product for us.
  • Easy mobile app testing on real Android and iOS devices
  • Broad range of integrations
  • Record & playback feature
  • authentication based testing
  • Pricing is too high for small companies
  • Freemium version
  • Not Opensource
  • API Testing can be added
They always provide great support, whenever we need help. We have a big team of testers and developers who use HeadSpin, but we never faced any major problems with the HeadSpin product. I want them to lower the pricing so that small businesses can also use it, really a great product.
Samantha Stewart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
HeadSpin gives us the ability to test our sites and applications on the devices that real people use every day. This is extremely helpful for testing the mobile experience, but it also helps us identify issues and bugs that only appear on certain devices. We're also using HeadSpin for automating our regression tests so we can run them frequently without having to rely on someone manually running them.
  • Mobile app testing on real devices made easy
  • Faster tool than others
  • Bug reporting and management
  • Wide range of integrations
  • They do not provide API testing
  • A little bit higher pricing
  • Only 10 days free trial
On an occasion I got stuck while trying to add my cellphone to their device cloud infrastructure, I wrote to their help desk and one of their executives contacted me within a few minutes of time to solve my issue. That's when I became a fan of their support. They are always there to help you out.
Score 10 out of 10
Vetted Review
Verified User
Review Source
HeadSpin offers a great platform for automated testing, but that is not all you get. The bug reporting system which they offer is invaluable to any developer or tester. It is a great tool for simplifying your QA process and getting your app to market faster. Their record & playback feature helps us to test faster & better.
  • Automation testing
  • Mobile app testing
  • Record & Playback
  • API Testing can be added
  • Scaling up
  • Documentation
I have been using HeadSpin for about a year, and I love it. It's a fantastic tool for running mobile tests easily and effectively. We just love how easy it is to collaborate between testing & dev teams to make sure a bug is marked & resolved in a super-fast manner.
Kevin Mahoney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The platform is easy to use and offers a variety of features that make it an indispensable platform for any tester or developer. Its automated testing capabilities are top-notch and make it possible to reproduce user sessions quickly and easily on any device all over the world. Additionally, the bug reporting feature makes it easy to track down and fix errors in your code.
  • mobile app testing
  • automation testing
  • bug reporting
  • price
  • documentation
  • support
It allows you to record and playback user sessions, debug applications, and report bugs. All this means you will be able to save a lot of time on debugging the app and spend more time where it matters the most i:e building and improving your app. Kudos to team HeadSpin.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We run hundreds of manual and automated tests every day across all of our apps without any need for additional resources. With HeadSpin, multiple real iPhone or Android mobile devices can be shared among teams, eliminating the need to purchase multiple mobile phones for testing purposes. The cherry on the top is that their devices come enabled with a sim card that really helped us to perform authentication-based testing.
  • automated testing
  • manual testing
  • authentication based testing
  • cost
  • more integrations
  • onboarding
HeadSpin is very well suited to perform authentication-based testing which means if you want to test the payment process with OTP that can be done quite easily as their devices come enabled with a sim card for this. It's super easy to integrate the platform with JIRA to mark and share bugs easily.
March 24, 2022

Best for PWA Testing

Rachel Fernandes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
HeadSpin is a one stop solution for us to build and test our PWAs on different browsers and platforms. It is a reliable tool that has all the features that we need. And, excellent support from the HeadSpin team makes it even better. The best part of the platform is that we can scale up and scale down whenever we want. The integration with JIRA works like a charm.
  • PWA Testing
  • Mobile App Testing
  • Integrations
  • More integrations with CI/CD tools
  • Support
  • Documentation
We wanted to test if our PWA's were working seamlessly, especially on legacy devices like the Samsung Galaxy series and the iPhone X and previous series of models. We did not have the inventory with us and that is where Headspin helped us. They provided us with real devices with a sim card installed to perform the testing.
Romila De Munshi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We were looking for a website testing tool that was easy to use, reliable, fast, and one that I could use along with my existing tools like JIRA and CI/CD tools like Jenkins. That is why HeadSpin caught my attention. It offers so many great features, such as a vast range of real devices and automated Geotargeting Tests.
  • Website testing
  • Automation testing
  • Cross browser testing
  • Faster test execution
  • Support
  • Pricing
HeadSpin is a huge time-saver compared to the cost and difficulty of purchasing, setting up, and testing on our own mobile devices. It's extremely easy to use and allows you to do screen recording for a full-screen view of your website, which is not always possible on physical devices. We were able to launch our app within the deadline.
David De Groot | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our e-commerce website was performing pretty well however as per the trend we wanted to have a mobile application to bring in more customers. At first, we thought to outsource it however after careful consideration we hired the developers in-house and developed an app in three months. Now the challenge was to make sure that our app works perfectly when installed on any device. This routed us to look for cloud-based platforms and after some research, we finalized the HeadSpin platform. Using the platform was fairly simple our tester and developer both were able to upload the app and test it on any device they wanted, not even that cherry on the cake was that we were able to test the payment functionalities, language changes, and even after login features. We benchmarked our app's performance and keep on improving it till we achieved the quality we wanted.
  • Mobile app testing
  • Load Testing
  • cross browser testing
  • automation testing
  • Price
  • Freemium version
  • Support
Testing our application on devices that we did not have access to was the main pain point we wanted to address and HeadSpin had provided us with what we needed. We were able to test on all the latest iOS and Android devices to make sure our app is perfect. Moreover, it also offered us to test on various locations to check the language localization.
Sheryl Santos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
With HeadSpin our goal was to test the real-world experience our app would offer to the users. We wanted to test if our app is downloaded in other parts of the world would it be able to do the following? A - Would the language localization kick in or not. B - Would the currency localization kick or not? With HeadSpin we were able to test localization just by selecting our target countries. The overall process was really smooth and we were able to automate the entire process using our appium scripts.
  • Mobile Application Testing
  • Performance Testing
  • Load Testing
  • Cross Browser Testing
  • Automation Testing
  • Not Opensource
  • On higher side of price
We wanted to make sure our app works seamless across the world so we tested it on various geographies offered by HeadSpin that really saved our time. The option to mark bugs from within the platform also helped us to save time.

The platform is best suited for both manual testers and automation testing community.
February 24, 2022

Good product

Score 7 out of 10
Vetted Review
Verified User
Review Source
We are using automation on the cloud using HeadSpin. It gives all options of running a different type of iOS and android test in the cloud. Also, a web test could be run in HeadSpin. I was one of the lucky people to get the HeadSpin university program to get learning about Appium, XCUItest, and other automation-related stuff too.
  • Device allocation.
  • Device availability.
  • Support.
  • Proactiveness.
  • University program.
  • Multiple device on same time.
  • New devices.
  • Freemium courses in the university.
We have done cross-browser testing using java automation. We have also done POC for python based framework too and it worked well as well. Another automation was using Appium, Selenium too where we ran multiple tests on different device combinations. The real device experience makes it well suited for all requirements.
Score 9 out of 10
Vetted Review
Verified User
Review Source
HeadSpin is used by the mobile application testing team to test the application on different parameters. It helps us to run performance testing, functional testing, and UI/UX testing for multiple applications. The insights and reports generated from the tool are helping us to imorive the applications and fix the different bugs encountered.
  • Easy integration with different tools and software
  • Multi device support for compatibility testing
  • In depth analysis and feedback
  • Easy to find defects and issues for different OS
  • UI needs to be improved
  • Graphs on the dashboard are a bit laggy and need detailing for a better understanding of the user
HeadSpin is well suited for business/project of any size. It is the most easiest and ready-to-run solution for application testing with excellent AI and reporting capabilities to improve the application on different parameters.
Shipra Dubey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We are using HeadSpin for web application testing for a content management system. It helps us to analyze the design vulnerabilities in the application developed. It has helped us to measure the performance of our application in real-time networks across different devices. It provides an option to run multiple parallel tests which in return saves time.
  • Support for location based testing
  • Easy integration with CI/CD workflows
  • User friendly interface
  • UI is very slow and sometimes it is stuck and becomes very difficult to operate and work on
  • Functionality to upload build does not function as intended to and lags
HeadSpin is an easy-to-use solution for web application and mobile application testing. It has an inbuilt AI engine that helps to get detailed and in-depth analytics from the testing results. Also, it provides a wide range of live networks and devices to perform the testing and get real-time scenarios simulated. More options can be integrated for custom testing use cases.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it mainly for infrastructure monitoring activities and log testing. We have a number of applications that need to be tested on different platforms including mobile platforms such as iOS and Android. HeadSpin helps us automate the testing process which is almost impossible to do manually. As of now, my department uses it. Automated testing is the business problem that is being addressed.
  • We have hundreds of networking devices and headspin makes monitoring all the easier
  • it has a great alert system and gives insights into what particularly might have gone wrong
  • we use Jenkins workflow and headspin works quite well with the pipeline
  • Pricing could be lower and the free version is quite limited
  • UI/UX design can be improved
  • Support can be improved
Its best suited for testing apps on mobile devices and on multiple platforms. In organizations where a large amount of scalability is required HeadSpin is a viable option. Saves a lot of time that would otherwise be spent on mundane and repetitive tasks. Support for mobile testing is good but not great in the case of web application testing.
Return to navigation