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Hearsay, now part of Yext vs. IBM Analytics Engine

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    IBM Analytics Engine

    Score7.1 out of 10
    N/AIBM BigInsights is an analytics and data visualization tool leveraging hadoop.N/A
    Pricing
    Hearsay, now part of YextIBM Analytics Engine
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextIBM Analytics Engine
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextIBM Analytics Engine
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Cloudera Manager (no longer available standalone)
    Score9.9 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Hadoop
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextIBM Analytics Engine
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.5
    (9 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextIBM Analytics Engine
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    IBM
    • Well suited for my big data related project or a static data set analysis especially for uploading huge dataset to the cluster.
    • But had some issues with connecting IoT real-time data and feeding to Power BI. It might be my understanding please take it as a mere comment rather than a suggestion.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    IBM
    • Jobs with Spark, Hadoop, or Hive queries are rapidly attained
    • Can collect, organize and analyze your data accurately
    • You can customize, for example, Spark or Hadoop configuration settings, or Python, R, Scala, or Java libraries.
    Incentivized
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    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    IBM
    • Easier pricing and plug-and-play like you see with AWS and Azure, it would be nice from a budgeting and billing standpoint, as well as better support for the administration.
    • Bundling of the Cloud Object Storage should be included with the Analytics Engine.
    • The inability to add your own Hadoop stack components has made some transfers a little more complex.
    Incentivized
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    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    IBM
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    IBM
    We initially wanted to go with Google BigQuery, mainly for the name recognition. However, the pricing and support structure led us to seek alternatives, which pointed us to IBM. Apache Spark was also in the running, but here IBM's domination in the industry made the choice a no-brainer. As previously stated, the support received was not quite what we expected, but was adequate.
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    IBM
    • This product has allowed us to gather analytics data across multiple platforms so we can view and analyze the data from different workflows, all in one place.
    • IBM Analytics has allowed us to scale on demand which allows us to capture more and more data, thus increasing our ROI.
    • The convenience of the ability to access and administer the product via multiple interfaces has allowed our administrators to ensure that the application is making a positive ROI for our business users and partners.
    Incentivized
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    ScreenShots