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Hearsay, now part of Yext vs. IONOS Hosting

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    IONOS Hosting

    Score5.6 out of 10
    N/AIONOS a provider of cloud infrastructure, cloud services, and hosting headquartered in Germany, boasting more than eight million customer contracts. They provide individual web services including SSL certificates (provided by GeoTrust True BusinessID) , domain registration services, website hosting, and managed hosting services supporting WordPress, VPS hosting, and ASP.NET hosting.N/A
    Pricing
    Hearsay, now part of YextIONOS Hosting
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextIONOS Hosting
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextIONOS Hosting
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    Medium-sized Companies
    Customer.io
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    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextIONOS Hosting
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextIONOS Hosting
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    IONOS, Inc
    I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    IONOS, Inc
    • Private registration: 1&1 offers free private registration which makes them an automatic favorite.
    • Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
    • Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.
    Incentivized
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    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    IONOS, Inc
    • From my experience, customer services does not know how to address issues in an understandable language
    • I feel that they arbitrarily overcharge w/o any explanation
    • In my opinion it is really pricey
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    IONOS, Inc
    No answers on this topic
    Reliability and Availability
    Yext
    No answers on this topic
    IONOS, Inc
    In over 8 years of operations, we have not had a single outage that affected us.
    Incentivized
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    Performance
    Yext
    No answers on this topic
    IONOS, Inc
    The email system has not impeded out mail flow in any way, and we do not notice the delays we sometimes see with other systems that include spam/junk mail filtering.
    Incentivized
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    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    IONOS, Inc
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    IONOS, Inc
    Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
    Incentivized
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    Scalability
    Yext
    No answers on this topic
    IONOS, Inc
    The scalability of the email solution far exceeds our needs and would be suitable for organizations not looking for an enterprise sized multipurpose solution (O365, Google Workspace, etc).
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    IONOS, Inc
    • 1&1 host our email and domains adequately. We can easily add and remove emails as needed.
    • 1&1 also works with our website platform, Memberclicks.
    Incentivized
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