TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Lappa

    Score8.8 out of 10
    N/ALappa (formerly LOVAT) is tax software for VAT/sales tax filing. The platform collects all tax data across any sales channel and files VAT returns.

    $44

    per month

    Pricing
    Hearsay, now part of YextLappa
    Editions & Modules
    No answers on this topic
    Start-Up
    $44
    per month
    Standard
    $87
    per month
    Premium
    $545
    per month
    Offerings
    Pricing Offerings
    Hearsay, now part of YextLappa
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Hearsay, now part of YextLappa
    Considered Both Products
    Yext
    No answer on this topic
    Lappa
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    16 Answers
    Features
    Hearsay, now part of YextLappa
    Type of tax
    Comparison of Type of tax features of Hearsay, now part of Yext and Lappa
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Lappa
    9.8
    16 Ratings
    25% above category average
    Sales and Use Taxes00 Ratings9.611 Ratings
    VAT / GST Taxes00 Ratings10.016 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Hearsay, now part of Yext and Lappa
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Lappa
    10.0
    16 Ratings
    25% above category average
    Geolocation for Tax Assessment00 Ratings10.015 Ratings
    Tax Data Reporting00 Ratings10.016 Ratings
    Compliance Administration Management00 Ratings10.015 Ratings
    Tax Document Management00 Ratings10.016 Ratings
    Best Alternatives
    Hearsay, now part of YextLappa
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Intuit Lacerte
    Score9.4 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Avalara
    Score8.4 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Vertex
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextLappa
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.8
    (16 ratings)
    Usability
    9.0
    (1 ratings)
    8.7
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextLappa
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Lappa
    You need a way to calculate VAT on your remote sales and store tax documents electronically. As part of your evaluation, I would include LOVAT as an option. With LOVAT, we can also avoid asking clients to provide additional information at check out, which keeps our conversion rate higher. It's so easy to upload tax data, calculate VAT, and submit VAT forms
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Lappa
    • Variety of subscription plans which are flexible thanks to possibilities of purchasing various add-ons.
    • Tax audit reports which are available for download is a great feature that allows us to have a deeper look to our transactions from different sales channels of ours.
    • The support team in always helped us with difficulties or questions that we had on different stages while working with LOVAT
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Lappa
    • Some processes take extra time
    • It will take some time and preferably a demo call with the support team to learn how to use the software yourself
    • Unfortunately, consultation on really difficult questions can be obtained only for an additional fee
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Lappa
    The functionality is very powerful, and everything works as promised. But the interface needs improvement in places - sometimes you have to search for something longer than you would like.
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Lappa
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Lappa
    Lovat is a product which is favorable in terms of cost, unlike the many tax software which are expensive and not affordable.Also, Lovat has some flexibility, where different procedures based on the companies demands can be personalized to suit its needs. Lastly, Lovat works in hand with the many programs that are in the accounting area.
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Lappa
    • Good functionality and regular update of the services.
    • This software is a good value for money especially taking into account a not very high price.
    • The support team is professional but available only at weekdays.
    • For the moment the support language is only English that may cause some inconvenience.
    Read full review
    ScreenShots

    Lappa Screenshots

    Screenshot of Transactions section