Item: LOVAT
Rating: 10
Author: Marco Barsanti

Overall Satisfaction with LOVAT

Use Cases and Deployment Scope

We were selling only in the US and were dealing with Sales Tax with which were familiar. However, when we decided to expand to the EU and Australia we realized that it's a completely different tax system and had many troubles in understanding how it works. Lovat team and their platform helped us by explaining everything and solved our matters with tax reporting and now we are using it for both the USA and EU and Australia as the platform supports all of these regions and we handle our tax reporting in one place in one account of our company.

Pros and Cons

Pros

Variety of subscription plans which are flexible thanks to possibilities of purchasing various add-ons.
Tax audit reports which are available for download is a great feature that allows us to have a deeper look to our transactions from different sales channels of ours.
The support team in always helped us with difficulties or questions that we had on different stages while working with LOVAT

Cons

Include bigger amount of transactions to be supported by subscription plans
Make 24 hour support
In some countries VAT returns are not submitted immediately

Return on Investment

Save us a lot of time and nerves by avoiding manual tax computations.
It is better to be sure when you deal with tax offices, and LOVAT has brought about the accuracy.
Finally, the taxation process has been expense friendly using the application.

Alternatives Considered

TaxJar

LOVAT
offered the complete package of dealing not only with Sales Tax but with VAT
and GST as well. More so, LOVAT operates in many states, and countries, giving it a universal acceptance and credibility. Finally, LOVAT has automated most of its tax obligations, therefore, the stress of manual computation has been excluded.

Key Insights

Do you think LOVAT delivers good value for the price?

Yes

Are you happy with LOVAT's feature set?

Yes

Did LOVAT live up to sales and marketing promises?

Yes

Did implementation of LOVAT go as expected?

Yes

Would you buy LOVAT again?

Yes

Other Software Used

ALTO Accounts Payable, Advanced Cloud Financials, CGI Open Finance

Likelihood to Recommend

The automatic calculation of tax returns is absolutely great as almost no manual work is needed but the information about imports is not picked up automatically by the system and has to be filled manually. Furthermore, the filing of VAT tax among other specific taxation requirements has been resolved by LOVAT.

LOVAT Feature Ratings

Comments

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Credible, Automated and Standard Tax Compliance Program