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Hearsay, now part of Yext vs. LoyaltyLion

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    LoyaltyLion

    Score2 out of 10
    N/ALoyaltyLion is a Customer Loyalty Program platform designed to manage incentive and reward systems for Ecommerce brands. The solution aggregates customer data to facilitate unified profiles and drive retention through customized engagement strategies. Key Capabilities Program Customization: The platform enables merchants to develop loyalty programs that align with specific brand identity and customer behavior goals. Platform Integrations:…

    $199

    per month

    Pricing
    Hearsay, now part of YextLoyaltyLion
    Editions & Modules
    No answers on this topic
    Small Business
    $199.00
    per month
    Advanced
    Custom
    up to 4000 monthly orders
    Offerings
    Pricing Offerings
    Hearsay, now part of YextLoyaltyLion
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—LoyaltyLion also works with Enterprise ecommerce retailers - please contact our team for more information on pricing.
    More Pricing Information
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    Hearsay, now part of YextLoyaltyLion
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    User Ratings
    Hearsay, now part of YextLoyaltyLion
    Likelihood to Recommend
    9.0
    (1 ratings)
    2.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextLoyaltyLion
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    LoyaltyLion
    If you have a Shopify website for your business, LoyaltyLion is a no-brainer due to its seamless integration which means it will fit like a glove into your CRM strategy. However, for any other backend e-commerce website, you need to look elsewhere since integration is not possible especially if you are looking at a retail strategy too where your POS system needs to be integrated into your website.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    LoyaltyLion
    • In my opinion, it ties you into long contracts to suit their own needs
    • In my opinion, provides basic customer support to save them money
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    LoyaltyLion
    • Integration only with shopify
    • UI could be better
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    LoyaltyLion
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    LoyaltyLion
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    LoyaltyLion
    In my opinion, Smile eats LoyaltyLion for breakfast, it was not on BigCommerce however so in my opinion could not use it
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    LoyaltyLion
    • It has improved my sales considerably since customers are more willing to buy from me instead of marketplaces
    • We have seen a higher returning customer rate since using Loyalty points.
    Incentivized
    Read full review
    ScreenShots

    LoyaltyLion Screenshots

    Screenshot of Reach loyalty program members wherever they are shopping - on desktop or mobile devicesScreenshot of Use data and insights from your loyalty program to show customers that you value and understand their individual buying behaviours