Hearsay, now part of Yext vs. Minitable

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Minitable
Score 6.3 out of 10
N/A
Minitable is a light weighted restaurant SaaS platform.
$79
per month
Pricing
Hearsay, now part of YextMinitable
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Hearsay, now part of YextMinitable
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Hearsay, now part of YextMinitable
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Hearsay, now part of YextMinitable
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User Ratings
Hearsay, now part of YextMinitable
Likelihood to Recommend
9.0
(1 ratings)
6.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Hearsay, now part of YextMinitable
Likelihood to Recommend
Yext
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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Minitable
Some scenarios where it has helped me was where there was a large group of customers on sight who all wanted to eat but we wanted to provide individual meals to them, so we used Minitable to show them the menu in the morning and have them submit their order by 10:30 am to put in the order and have it ready by 11:30. It was not so appropriate for smaller groups where some did not have an account to Minitable.
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Pros
Yext
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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Minitable
  • Easy ordering.
  • No waiting in line.
  • No processing fees.
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Cons
Yext
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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Minitable
  • Some menus are proven difficult.
  • Not everyone has an account so they do have to make one to use.
  • Sometimes communications are a bit much through emails.
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Usability
Yext
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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Minitable
No answers on this topic
Support Rating
Yext
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
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Minitable
No answers on this topic
Alternatives Considered
Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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Minitable
I do not like using Airkit at all, but I would say Minitable is comparable to DoorDash.... just cannot reserve a table on DoorDash like you can on Minitable. Minitable is more business-friendly than DoorDash and Airkit. I would only use Minitable in a business setting and I would use DoorDash in a personal setting.
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Return on Investment
Yext
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
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Minitable
  • There are no processing fees, so company does not have to pay for ordering.
  • Paying for customers meals is never great on ROI but must be done.
  • Customers enjoy picking their own meal and having it delivered.
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