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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Norada Solve360

    Score9.3 out of 10
    N/AN/A

    $39

    per month

    Pricing
    Hearsay, now part of YextNorada Solve360
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextNorada Solve360
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hearsay, now part of YextNorada Solve360
    Sales Force Automation
    Comparison of Sales Force Automation features of Hearsay, now part of Yext and Norada Solve360
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Norada Solve360
    7.8
    1 Ratings
    0% below category average
    Customer data management / contact management00 Ratings9.01 Ratings
    Workflow management00 Ratings7.01 Ratings
    Territory management00 Ratings8.01 Ratings
    Opportunity management00 Ratings6.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.01 Ratings
    Contract management00 Ratings9.01 Ratings
    Quote & order management00 Ratings5.01 Ratings
    Interaction tracking00 Ratings10.01 Ratings
    Channel / partner relationship management00 Ratings8.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Hearsay, now part of Yext and Norada Solve360
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Norada Solve360
    8.7
    1 Ratings
    12% above category average
    Case management00 Ratings7.01 Ratings
    Call center management00 Ratings10.01 Ratings
    Help desk management00 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Hearsay, now part of Yext and Norada Solve360
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Norada Solve360
    6.0
    1 Ratings
    25% below category average
    Lead management00 Ratings7.01 Ratings
    Email marketing00 Ratings5.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Hearsay, now part of Yext and Norada Solve360
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Norada Solve360
    7.5
    1 Ratings
    3% below category average
    Task management00 Ratings8.01 Ratings
    Billing and invoicing management00 Ratings7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Hearsay, now part of Yext and Norada Solve360
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Norada Solve360
    9.0
    1 Ratings
    16% above category average
    Forecasting00 Ratings9.01 Ratings
    Pipeline visualization00 Ratings10.01 Ratings
    Customizable reports00 Ratings8.01 Ratings
    Customization
    Comparison of Customization features of Hearsay, now part of Yext and Norada Solve360
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Norada Solve360
    9.5
    1 Ratings
    22% above category average
    Custom fields00 Ratings10.01 Ratings
    Custom objects00 Ratings10.01 Ratings
    Scripting environment00 Ratings8.01 Ratings
    API for custom integration00 Ratings10.01 Ratings
    Security
    Comparison of Security features of Hearsay, now part of Yext and Norada Solve360
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Norada Solve360
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Hearsay, now part of Yext and Norada Solve360
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Norada Solve360
    8.0
    1 Ratings
    6% above category average
    Social data00 Ratings8.01 Ratings
    Social engagement00 Ratings8.01 Ratings
    Best Alternatives
    Hearsay, now part of YextNorada Solve360
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextNorada Solve360
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextNorada Solve360
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Norada
    If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Norada
    • Contact database.
    • Integrated communications and communication history across projects.
    • Task lists and objectives.
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Norada
    • More advanced filters for tasks.
    • More advanced project organization elements.
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Norada
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Norada
    I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
    Read full review
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Norada
    No answers on this topic
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Norada
    • Easy to keep track of client needs.
    • Easy to work in a team with the same client base.
    • Easy to organize work.
    Read full review
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