Overall Satisfaction with Norada Solve360
We're using as CRM in our organization. As we're a small business, everyone is using it - although different parts of it. It helps to keep track of communication with our potential clients. Everyone can easily access historical communication information which saves us from embarrassing moments. It helps us to keep track of projects we've started, their progress and organize our work. The project supervisor is able to keep track what everyone's doing and see the issues at hand.
- Contact database.
- Integrated communications and communication history across projects.
- Task lists and objectives.
- More advanced filters for tasks.
- More advanced project organization elements.
- Easy to keep track of client needs.
- Easy to work in a team with the same client base.
- Easy to organize work.
If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Norada Solve360 Feature Ratings
Norada Solve360 Support
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Yes - Yes. I had a browser-related issue that the support kindly explained and suggested solution.