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Hearsay, now part of Yext vs. OpenText AppEnhancer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    OpenText AppEnhancer

    Score6.1 out of 10
    N/AOpenText AppEnhancer (formerly ApplicationXtender from EMC, acquired by OpenText in 2017) is designed to allow users to transform paper and digital content into application-ready information. It scans, stores, retrieves and preserves information and makes itaccessible within Line-of-Business applications and processes. AppEnhancer helps organizations take control of paper and digital documents in both on and off-premises applications, while being enterprise-ready for broader implementations.N/A
    Pricing
    Hearsay, now part of YextOpenText AppEnhancer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextOpenText AppEnhancer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Hearsay, now part of YextOpenText AppEnhancer
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    User Ratings
    Hearsay, now part of YextOpenText AppEnhancer
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.7
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextOpenText AppEnhancer
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    OpenText
    I recommend it for any organization that needs to manage all content, either in Marketing, legal or any other place where you need to search, collect, classify and publish content and more efficiently. Imagine a situation where you have marketing, legal, HR and finance working on a project and they need to have access to each other's content, this is where OpenText Application Content Management was a real big win, each individual from a different department was able to find what they were looking for without bothering their colleagues every time. You don't want to go back to this kind of scenario.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    OpenText
    • As I mentioned in the previous question, OpenText helps us in Invoice generation and invoice verification which makes our workflow very easy.
    • OpenText provides customization options and different versions are available so it can be deployed to different departments of our company.
    • Its very easy to use.
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    OpenText
    • I feel that the admin Interface needs some improvements .
    • Deployment should be friendly
    Incentivized
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    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    OpenText
    Easy to adopt by end users allow us to select it.
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    OpenText
    • improve customer service
    • improve marketing and legal efficiency
    Incentivized
    Read full review
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