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Hearsay, now part of Yext vs. PathSolutions TotalView

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    PathSolutions TotalView

    Score7.3 out of 10
    N/APathSolution’s TotalView is a network performance monitoring tool. PathSolutions emphasizes the platform’s issue diagnostics and recommended remediation assistance as a key differentiator.N/A
    Pricing
    Hearsay, now part of YextPathSolutions TotalView
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextPathSolutions TotalView
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hearsay, now part of YextPathSolutions TotalView
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Hearsay, now part of Yext and PathSolutions TotalView
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    PathSolutions TotalView
    8.9
    3 Ratings
    12% above category average
    Automated network device discovery00 Ratings9.23 Ratings
    Network monitoring00 Ratings8.63 Ratings
    Baseline threshold calculation00 Ratings9.33 Ratings
    Alerts00 Ratings8.63 Ratings
    Network capacity planning00 Ratings9.03 Ratings
    Packet capture analysis00 Ratings9.11 Ratings
    Network mapping00 Ratings9.03 Ratings
    Customizable reports00 Ratings8.23 Ratings
    Wireless infrastructure monitoring00 Ratings9.11 Ratings
    Hardware health monitoring00 Ratings8.63 Ratings
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    Hearsay, now part of YextPathSolutions TotalView
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextPathSolutions TotalView
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.3
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextPathSolutions TotalView
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    PathSolutions
    TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    PathSolutions
    • The setup is fast and easy - 500 devices in 20 minutes.
    • The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
    • It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.
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    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    PathSolutions
    • If you have some complexities in your network addressing, the network diagram tool will lay everything out automatically, but it will be confusing to look at. There is a way to edit the diagram so it looks more intuitive, but it may require some time to edit everything the right way.
    • TotalView will count virtual interfaces such as voice dial-peers and service modules as "ports," which counts against your license count. However, there is a way to edit each device to remove these "false positives" so it doesn't suck up licenses, but it can take some time to clean those up.
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    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    PathSolutions
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    PathSolutions
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    PathSolutions
    The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," but we felt that the extras provided by TotalView were good enough and that the other tools didn't justify the cost.
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    PathSolutions
    • Wuite possibly the best spent money i have recommended in my 20+ year IT career.
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