TotalView - An Amazing Diagnostic Tool
June 17, 2019

TotalView - An Amazing Diagnostic Tool

Zachary Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TotalView

Currently, TotalView is being used as a network management tool that allows for a concise and consolidated location to view important network diagnostic information. This product is being used by my department within the hospital to troubleshoot issues ranging from bandwidth consumption on a per-interface level to monitor VoIP calls via our Shoretel phone system. Additionally, TotalView provides a quick view of our configured products Model #, Manufacturer, Serial # and the current version of Software running.
  • In-depth device interface performance
  • Daily Utilization with a historical view
  • Call Assessment and VoIP phone monitoring
  • I currently do not have any cons with the software - PathSolutions support is phenomenal.
  • TotalView has been greatly beneficial and allows for a quick view of impacted devices within my infrastructure
  • Bandwidth monitoring and historical tab has been great for correlating past slowness events
TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.

TotalView Feature Ratings

Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
10
Alerts
10
Network capacity planning
10
Packet capture analysis
10
Network mapping
10
Customizable reports
10
Wireless infrastructure monitoring
10
Hardware health monitoring
10