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Hearsay, now part of Yext vs. Reltio Connected Data Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Reltio Connected Data Platform

    Score8.4 out of 10
    N/AReltio Connected Data Platform is used to cleanse and unify complex, multisource data into a single source of real-time information, a cloud-native, SaaS master data management solution.N/A
    Pricing
    Hearsay, now part of YextReltio Connected Data Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextReltio Connected Data Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Hearsay, now part of YextReltio Connected Data Platform
    Considered Both Products
    Yext
    No answer on this topic
    Reltio
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    22 Answers
    Best Alternatives
    Hearsay, now part of YextReltio Connected Data Platform
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    Medium-sized Companies
    Customer.io
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    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Informatica MDM & 360 Applications
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    User Ratings
    Hearsay, now part of YextReltio Connected Data Platform
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.7
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextReltio Connected Data Platform
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Reltio
    The data model is really flexible, so it should function well across many industries. Reltio Connected Data Platform tends to add new features first to its industrial vertical customers, though, so it may be especially well suited if your use case is specifically supported.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Reltio
    • integration with SFDC, D&B
    • Reltio API allows us to build interfaces with ease.
    • The beauty of Reltio is Consolidation at any time we can review data at field level from different sources (crosswalk) and configure match merge and survivorship rules to define operational value and approved data can be redistributed to the upstream or downstream systems.
    • With Central data governance, enrichment with D&B allows creating trusted data and distribute to various systems.
    Incentivized
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    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Reltio
    • UI does not support creating different profile views for an entity based upon customer types as example however we can achieve this by using sub entities ( sub classes). This feature is useful if we are creating profiles in reltio manually.
    • Manual export every time we need to pick entities, fields etc does not allow to save templates. workaround is using postman creating predefined API with selected fields, filters and trigger export.
    • UI does not support data masking which needed while we maintain PII information
    • Potential Matches doesnt auto sort on confidence code so users need to manually select deselect relevant entities which is time consuming and painful process however this issue is when we have more than 4 entities as potential matches.
    • It would be beneficial if UI displays data related errors (if any) between Reltio and SFDC.
    Incentivized
    Read full review
    Likelihood to Renew
    Yext
    No answers on this topic
    Reltio
    Good Feedback
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Reltio
    Love the UI
    Incentivized
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Reltio
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Reltio
    We felt Reltio had the best user experience, with flexible graph database technology and a customizable UI. Also important was the ability to look at historical snapshots to see relationships as they existed as of a previous date.
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Reltio
    • unifying multiple sources of data = 10+
    • Data quality on customer and vendors moved from 65% to 95%
    • Reporting quality on operational, finance and sales improved from 70% to 95%
    Incentivized
    Read full review
    ScreenShots