Hearsay, now part of Yext vs. Send Social Media

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Send Social Media
Score 7.6 out of 10
N/A
Send Social Media is a solution for managing, monitoring, tracking  and measuring marketing efforts. Users can post to over 30+ social media networks like Facebook, Twitter, LinkedIn, Google Plus, Pinterest, YouTube, SlideShare and more! Users can also manage their entire email marketing campaign as well as launch a mobile text messaging strategy. Additionally, users can monitor their brand across the web while measuring results with in-depth reports. This tool also enables users…
$79
Manage up to 200 profiles
Pricing
Hearsay, now part of YextSend Social Media
Editions & Modules
No answers on this topic
Upgrade Your Account
$79
Manage up to 200 profiles
Offerings
Pricing Offerings
Hearsay, now part of YextSend Social Media
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$39 manage up to 100 profiles
Additional Details
More Pricing Information
Community Pulse
Hearsay, now part of YextSend Social Media
Features
Hearsay, now part of YextSend Social Media
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Send Social Media
6.7
1 Ratings
13% below category average
Boolean keyword searches00 Ratings6.01 Ratings
Filtering out noise/spam00 Ratings6.01 Ratings
Sentiment analysis00 Ratings8.01 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Send Social Media
9.0
1 Ratings
11% above category average
Content planning and scheduling00 Ratings8.01 Ratings
Audience targeting00 Ratings9.01 Ratings
Content optimization00 Ratings10.01 Ratings
Workflow management00 Ratings9.01 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Send Social Media
9.0
1 Ratings
11% above category average
Automated routing and prioritization00 Ratings9.01 Ratings
Customer interaction histories00 Ratings9.01 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Send Social Media
8.0
1 Ratings
4% above category average
Content marketing00 Ratings8.01 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Send Social Media
8.7
1 Ratings
4% above category average
Twitter00 Ratings8.01 Ratings
Facebook00 Ratings8.01 Ratings
LinkedIn00 Ratings9.01 Ratings
Google+00 Ratings9.01 Ratings
Instagram00 Ratings9.01 Ratings
Pinterest00 Ratings9.01 Ratings
YouTube00 Ratings9.01 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Send Social Media
8.0
1 Ratings
4% above category average
Campaign success analytics00 Ratings8.01 Ratings
Real-time tracking00 Ratings9.01 Ratings
Competitor analysis00 Ratings7.01 Ratings
Account management
Comparison of Account management features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Send Social Media
6.5
1 Ratings
20% below category average
Role-based user permissions & privileges00 Ratings7.01 Ratings
Mobile access00 Ratings6.01 Ratings
Best Alternatives
Hearsay, now part of YextSend Social Media
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
Dialpad Support
Dialpad Support
Score 9.1 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Verint Community
Verint Community
Score 9.9 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Hearsay, now part of YextSend Social Media
Likelihood to Recommend
9.0
(1 ratings)
7.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Hearsay, now part of YextSend Social Media
Likelihood to Recommend
Yext
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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Send Social Media
As a social media executive, I can plan and schedule content for the entire week (or month!) ensuring a consistent presence for all social media platforms. I can easily generate reports to track engagement and measure the success of social media strategy.
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Pros
Yext
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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Send Social Media
  • Easy to use due to frienly user interface
  • Saves time as it scedule the post
  • Manage, monitor, and publish content across multiple social media networks from a single dashboard.
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Cons
Yext
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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Send Social Media
  • trial version duration is very less
  • Not have detailed features best for small buisness
  • quite expensive
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Usability
Yext
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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Send Social Media
No answers on this topic
Support Rating
Yext
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
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Send Social Media
No answers on this topic
Alternatives Considered
Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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Send Social Media
Send Social Media alternatives that social media managers often consider:Hootsuite: A popular platform offering comprehensive social media management features, including scheduling, analytics, and team collaboration.Buffer: Known for its user-friendly interface and focus on content scheduling and queueing.Sprout Social: Offers powerful social listening and engagement tools along with scheduling and reporting functionalities.
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Return on Investment
Yext
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
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Send Social Media
  • Since implementing Send Social Media, our client engagement has skyrocketed by 30%. We've seen a 20% rise in website traffic from social media referrals, translating to a significant boost in qualified leads.
  • The time saved on scheduling has allowed us to focus on strategic content creation, further amplifying our ROI.
  • This translated to a 15% increase in revenue and freed up time for strategic social media planning, leading to a 20% rise in follower engagement.
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