Overview
What is Hootsuite?
Recent Reviews
How Hootsuite Differs From Its Competitors
Awards
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Popular Features
View all 27 features- Content planning and scheduling (339)9.090%
- Twitter (309)9.090%
- Facebook (320)8.989%
- Instagram (282)8.282%
Reviewer Pros & Cons
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Pricing
View all pricingProfessional
$99
Team
$249
Business
$739
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $99 per month
Features
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Hootsuite?
Brands can use Hootsuite’s tools and expertise to launch social campaigns, deliver social commerce experiences, and manage customer conversations in one place.
With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Hootsuite Academy has helped thousands of professionals and organizations boost their social IQ with free online education and paid certifications in social media marketing, social selling, and the Hootsuite platform.
Key Benefits of leveraging Hootsuite:
Save time by crafting and scheduling posts for Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest and Youtube from one dashboard.
Fine-tune how teams collaborate by assigning tasks, managing approvals, and monitoring team performance.
Reach more customers, grow engagement, and drive conversions by automating posts to reach the audience at the best times.
Turn real-time data into strategic insights by monitoring mentions of a brand, key industry topics, and competitors.
Streamline how users deliver customer care and support by sending incoming messages across social profiles to the right people in an organization.
Get a better understanding of what customers want with analytics and gather those insights into customizable reports.
Reach beyond dedicated followers and drive new customers to a brand by managing and reviewing social advertising performance.
Level up skills with industry leading certifications, training, and strategic coaching with Hootsuite experts.
Manage and maintain a social presence from anywhere, at any time, with the Hootsuite mobile app.
Discover new tools—or connect existing technology—with 200+ technology partners and applications in the Hootsuite ecosystem.
Hootsuite Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Paid media management
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Instagram
- Supported: Pinterest
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Additional Features
- Supported: TikTok
Hootsuite Screenshots
Hootsuite Videos
Hootsuite Integrations
Hootsuite Competitors
Hootsuite Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Blackberry |
Supported Languages | English, Japanese, French, Spanish, Italian, Korean, Arabic, Dutch, Brazilian Portuguese, German, Catalan, Indonesian, Turkish, Russian, Polish |
Hootsuite Downloadables
- How a retail experience leader went digital
- How Georgia State University Built a Global Community of Brand Advocates
- How Meliã’s Social-First Strategy Built Customer Loyalty and Business Resilience During a Crisis
- How Eurpac Increased Its Social Media Followers by 47%
- Winning Brand Trust with a Perfectly Timed Campaign
- How Hydro-Québec wins social with a sassy customer-first strategy
Frequently Asked Questions
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Reviews and Ratings
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Reviews
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Hootsuite review- an interesting viewpoint
- In-depth social media analytics across all platforms to give complete perspective
- Competitive intel and market updates through social listening
- Hootsuite academy is a great resource to learn more about latest trends and techniques in social media management
- Set up process can be seamless, it is difficult to configure in self serve mode
- Pricing is very high and can be made more affordable for smaller companies
- Unable to tag people on images on social media and has to be done manually
- Schedule & post content to multiple facebook pages
- Conduct training webinars
- Manage facebook page engagements for multiple pages
- Localization of posts for a franchise system
- Included review management for franchise locations
- Social listening
Happy with Hootsuite
- Pre-schedule social media posts
- See all feeds in one location
- Easily reply to comments across platforms
- When Hootsuite states that an image doesn't meet the size requirements for a platform, having something like a link to Canva or something similar that's internal to Hootsuite so we can change it right there would be great!
Hootsuite helped my performance
- Ease of use
- Ability to customize posts
- Integrations with other technologies
- Expensive Analytics Reports
- Owly Short Links
- Some image quality
User-friendly
- Reports
- Scheduling calendar
- I've experienced issues with Hootsuite posting on the incorrect page and having trouble connecting to certain pages.
- Mobile app works great
- Scheduling social media posts on key platforms
- Provides stock photos
- There is little social monitoring/listening offered.
Hootsuite is a great decision
- Schedule posts
- Interact with the target audience
- Pull monthly reports
- Post reels
- Post stories
- Fix the Grammarly feature. It forces you to do more work than I had set out to do originally.
Hoot suite Saves Time! Recommend!
- Efficient scheduling software
- Easy navigation
- Adding an external client review functionality such as providing a link to external parties who aren’t added as a hoot suite member
Great tool overall
- Analytics
- Scheduling posts
- Monitoring social activity
- Integration with Twitter for in depth numbers
- Improve features on Inbox for community management
- Responding Youtube comments within the Stream
An economical solution to your social media scheduling woes...
- Planner is very reliable... all posts have deployed correctly and timely.
- Metrics are accurate - I've cross-checked vs. native platform and the variance is within an acceptable range.
- The ability to set up posts across multiple platforms has saved me hours of work!
- The analytics view is limited... I would prefer to have the ability to order the columns.
- Even though I pay for Pro I need to bump up my plan to output to Excel. You know this data is making it's way to Excel one way or the other, right?
- Instagram metrics are limited. You get better insights from Instagram itself, although you need extended time in order to analyze on a daily basis.
Social Media Scheduling Savior!
- ease of scheduling
- can hit multiple accounts at once
- analytics from one mail dashboard
- mobile app could be a little better with tagging
Indispensable for managing multiple accounts
- Scheduling
- Editing
- Previewing
- Physically moving posts around the calendar was a bit janky
Hootsuite: The good, bad and hiccups
- Scheduling for multiple platforms
- "Stop all posts" crisis management button
- Ease of linking accounts
- Bulk upload is slow and glitchy
- Integrations with Canva leaves much to be desired
Simple & easy to use
- Easy to use platform
- Clean interface
- Social post scheduling
- Social media engagement
- Social media analytics
- I'm not sure if this would change with upgrading, but the free version doesn't allow for a 24/7 rep or live chat. Typically I have to wait a day or two for support.
Silver Standard For Social Media Management, Gold For Paid Users
1. Hootsuite provides that much needed single point where we can deploy social media posts across various social media platforms - be it linkedin, facebook or Google my business (GMB). Hootsuite is especially well integrated with social media platforms so that any content deployed via its interface effectively complies with their individual policies. Thus, it is a must for productivity to begin with
2. Social media planning, too, thus becomes quite efficient once its a single platform 3. Tracking performance of social media campaigns is yet another added benefit where a single software can indicate ROAS (return on ad spend) across multiple social platforms (works better in paid version; the free version has limited use on this front)
- productive, centralized social media management
- Centralized social media campaign planning
- Centralized and productive social media performance tracking
- Efficient compliance to individual social media platform policies
- Social media tracking could still be deeper (entire funnel journey - down to specific, customizable conversion goals)
Try it out! It's a real Hoot!
- Tools to help you get started
- Easy to navigate Admin Panel
- Robust free version
- Comprehensive help center
- They could have a version in between the free and professional in the $29 range
- Contend Library not available until the Business Plan which is a substantial cost.
- Message Approvals not included until upgrade to the Business Plan as well.
Hootsuite makes managing social more manageable
- Schedule posts
- in-depth reporting
- post a single post to multiple profiles
- monitor reviews and comments
- Google post integration
Best platform to plan all your business social media posts
- Schedule your social media posts
- plan your content calendar
- analytics in one-stop
- helps to create strategy and plan your posts accordingly.
- Sometimes it can be difficult to find draft posts after saving them.
- pricing factor for small business
- can improve a space for better analytics
All in one social media tool.
- Scheduling social media posts across multiple social media platforms at one go.
- Track real time actionable insights from social media to make critical business decisions
- Manage paid and organic social media at one place
- Providing complete free plan
- Offering trial period of paid features in a free plan
- Easy transfer of content from other apps in to hootsuite like canva for hassle free post scheduling
Decent for big budgets, expensive for most businesses and makers
- Scheduling
- Auto-posting
- Auto-scheduling
- Bloated toolset
- Expensive
- Too focused on large-scale marketing use-cases
- Outperformed by smaller competitors with lower prices
Hootsuite - you're the best!
- Collates all platform streams and feeds into one place
- Syncs very quickly
- Allows me to publish one post across multiple platforms
- Hootsuite is constantly evaluating its user-interface to ensure usability
Hootsuite Review
- User-Friendly
- Organized
- Social Media Ready
- Customization options for the customer
Good overall social media content manager
- Creating posts and uploading images is very straightforward
- The scheduling tool is handy, with a useful drag & drop feature
- The ability to duplicate old posts and make edits whilst doing so is useful
- The image editor is intuitive and handy
- The text editor for the post creator isn't great, in particular the emoji dropdown, which jumps around a lot and is very frustrating to use
- Setting times for posts is a frustrating process - having to scroll through a dropdown menu to select an hour or minute (every 5 minute options) seems overly complicated and is not easy to use
- Not being able to edit a scheduled post within 5 minutes of the scheduled post time is frustrating
It is surely (hoot)suit-able for you!
- Scheduling content.
- Reporting ads.
- Social media listening.
- Technical issues.
- More info about annual roadmap.
- Better support and problem solving.
- More custom options.
Hootsuite, a definite social management tool to try for small to medium businesses.
- Hootsuite is inexpensive. We subscribe to the Pro Team Plan.
- Hootsuite is easy to use out of the box.
- Hootsuite's reporting is easy to use and comes with a catalog of preset metric widgets that you can use to create your own social reporting dashboard.
- Hootsuite allows you to manage your GMB listings and post across multiple listings at once.
- Hootsuite doesn't allow the user to post video to GMB listings.
- Hootsuite provides the ability to post videos over 60 seconds and carousel posts to Instagram; however, you have to take an extra step and use the Hootsuite mobile app to post the content on Instagram. Note, videos under 60 seconds and single image posts can be scheduled and posted directly from a web browser.
- There are a few metrics that Hootsuite does not provide, such as FB response time.
- The reporting GUI could use a facelift for 2021.