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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Shape Software

    Score7 out of 10
    N/AShape Software aims to help users manage their business in one easy to use software. Shape's cloud-based CRM, Sales Management, and Marketing Automation tools offer multiple features designed to manage and automate online marketing and promotions via email and SMS, capture and service leads from online sources, organize sales pipelines, nurture prospects and customers, create and send professional online documents, accept online payments, run custom reporting, and automate everyday admin…

    $79

    per user

    Pricing
    Hearsay, now part of YextShape Software
    Editions & Modules
    No answers on this topic
    All inclusive cloud software, one price, no annual contracts
    $79.00
    per user
    Offerings
    Pricing Offerings
    Hearsay, now part of YextShape Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$79 per user
    Additional Details—All inclusive cloud software, one price, no annual contracts.
    More Pricing Information
    Features
    Hearsay, now part of YextShape Software
    Sales Force Automation
    Comparison of Sales Force Automation features of Hearsay, now part of Yext and Shape Software
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Shape Software
    7.0
    1 Ratings
    11% below category average
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.01 Ratings
    Customization
    Comparison of Customization features of Hearsay, now part of Yext and Shape Software
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Shape Software
    5.0
    1 Ratings
    42% below category average
    API for custom integration00 Ratings5.01 Ratings
    Security
    Comparison of Security features of Hearsay, now part of Yext and Shape Software
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Shape Software
    8.0
    1 Ratings
    5% below category average
    Single sign-on capability00 Ratings8.01 Ratings
    Role-based user permissions00 Ratings8.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Hearsay, now part of Yext and Shape Software
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Shape Software
    7.0
    1 Ratings
    9% below category average
    Reporting00 Ratings7.01 Ratings
    Best Alternatives
    Hearsay, now part of YextShape Software
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextShape Software
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextShape Software
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Shape Software
    Shape Software is well suited when using "mainstream" ad platforms that have robust integrations. It also works well when budgets are set less frequently and are allowed to run unchanged for a set period of time. Shape Software gets less accurate when frequent budget changes need to be made and when using ad platforms with little to no support built into Shape Software.
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Shape Software
    • Platform integrations
    • Pacing accuracy
    • Automated notifications
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Shape Software
    • Automated budget pacing could be more sophisticated - it tends to conflict with platform best-practices in my opinion.
    • Integration with LinkedIn leads would give more accurate picture of conversion volume I believe.
    • More customizable alerts
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Shape Software
    Shape Software is very easy to set up and use. The core functions and features require little explanation. The options and settings are easy to find and the capabilities of the platform are apparent to the user after just a few minutes of use.
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Shape Software
    I never had the need or opportunity to work with support.
    Read full review
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Shape Software
    Shape Software is very user-friendly and easy to set up. The controls and settings are very straightforward and the core functions (onboarding new accounts, creating new budgets, managing budgets, etc) are easily understood. The customizable alerts and budget intervals provide modularity for different situations and provide significant peace-of-mind. The automations are less impressive in that they generally conflict with ad platform automation in my opinion. Automated bidding and budgeting is hindered by third-party automations like Shape Software and the performance Shape Software features provide doesn't justify forgoing that technology in the ad platforms in my opinion.
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Shape Software
    • Reliable protection against overspend
    • Precise budget control
    • Cross-platform visibility
    Read full review
    ScreenShots

    Shape Software Screenshots

    Product screenshot